Cpu Usage To High

Discussion in 'Malware Help (A Specialist Will Reply)' started by clst, Jan 13, 2018.

  1. clst

    clst Private E-2

    Hello. My lenovo yoga pro 3 is constantly hitting 100 percent. I ran all the anti malware and have posted the logs. I was unable to use mgtools. When I tried to install it the dos prompt appeared and at the bottom of the screen it said access denied and the allow this program to change your computer keep appearing in a loop.

    thank you
     

    Attached Files:

    clst, Jan 13, 2018
    #1
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    The logs you posted are not showing any malware. When you tried to run MGTools.exe, did you right click and choose to run as admin.?
     
    TimW, Jan 13, 2018
    #2
  3. clst

    clst Private E-2

    Yes I did. I don't think I have malware. But it is fairly new computer and has recently slowed way done due to the excessive cpu.
     
    clst, Jan 13, 2018
    #3
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Please download the latest version of FRST the below link.
    Farbar Recovery Scan Tool and save it to your Desktop.


    Note: Make sure you download the proper version ( 32 bit or 64 bit ) for your PC. Only one will run, the correct one. So it you make a mistake and download the wrong one, go back and get the other.
    • Double-click to run it. When the tool opens click Yes to disclaimer.
    • Press Scan button.
    • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your next reply.
    • The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
     
    TimW, Jan 13, 2018
    #4
  5. clst

    clst Private E-2

    Here are the requested files. I have spectrum over working on my internet and noticed that when the internet was off line my cpu's went down to the low teens.

    Thanks again.
     

    Attached Files:

    clst, Jan 13, 2018
    #5
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    The log shows you have: C:/MGLogs.zip. However, there is no malware. I suggest you pursue this in the software forum.

    Since you are not having any malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Re-enable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
    3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    4. If running Vista, Win 7 or Win 8 or 10, it is time to make sure you have re-enabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Now go to the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 or 10 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    7. After doing the above, you should work thru the below link:
     
    TimW, Jan 13, 2018
    #6

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