crash an screen freeze

Discussion in 'Malware Help (A Specialist Will Reply)' started by rucker, Mar 24, 2010.

  1. rucker

    rucker Private E-2

    my screen has froze more then once an crashed! i ran all the scans an now here is the logs!
     

    Attached Files:

  2. rucker

    rucker Private E-2

    the rest
     

    Attached Files:

  3. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    You are currently surfing with no anti virus. Why is that?

    What is this?

    • C:\Documents and Settings\owner\My Documents\win.reg

    If this is just a useless trial that will not fix anything anyway then please uninstall it unless it is paid for.

    • Spyware Doctor 7.0

    Now we need to use ComboFix
    • Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
      • If it is not on your Desktop, the below will not work.
    • Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
    • If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
    • Open Notepad and copy/paste the text in the below quote box. Ensure you scroll down to select ALL the lines:
    Code:
    
    KILLALL::
    
    DirLook::
    c:\windows\system32\drifers
    c:\windows\Qystem32
    C:\Documents and Settinds
    c:\windows\system32\windows media
    c:\program files\Windows Media Components
    
    File::
    c:\windows\DUMP3ad6.tmp
    
    Folder::
    c:\windows\msdownld.tmp
    
    • Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    • At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    • You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    • Now use your mouse to drag CFscript.txt on top of ComboFix.exe

      http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif

    • Follow the prompts.
    • When it finishes, a log will be produced named c:\combofix.txt
    • I will ask for this log below

    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    Now use windows explorer to find and delete remains from antivir:

    Also delete all files in the below folder except ones from the current date (Windows will not let you delete the files from the current day).

    Run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this.
     
  4. rucker

    rucker Private E-2

    i reinstalled avira anti-virus! i uninstalled it because it didn't seem to work!
     

    Attached Files:

  5. rucker

    rucker Private E-2

    win.reg it was a ccleaner reg backup file! i deleted it
     
  6. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Why are you surfing without anti virus being installed??

    Now we need to use ComboFix
    • Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
      • If it is not on your Desktop, the below will not work.
    • Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
    • If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
    • Open Notepad and copy/paste the text in the below quote box. Ensure you scroll down to select ALL the lines:
    Code:
    
    KILLALL::
    
    Folder::
    C:\Documents and Settinds
    c:\windows\Qystem32
    c:\windows\system32\drifers
    
    DirLook::
    c:\windows\system32\ias
    c:\windows\system32\icsxml
    c:\windows\system32\inetsrv
    
    • Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    • At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    • You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    • Now use your mouse to drag CFscript.txt on top of ComboFix.exe

      http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif

    • Follow the prompts.
    • When it finishes, a log will be produced named c:\combofix.txt
    • I will ask for this log below

    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this.

    Now please tell me how things are running.
     

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