Crash Anlysis & BSOD

va4ndor · Dec 14, 2010

Hi guys, I was hoping someone could point me in the right direction of going about working out why my computer was crashing so often. It's generally any time I'm playing SC2 or doing 'a lot of stuff' concurrently.

I've done a crash analysis on my last few crashes which I've posted below.

Thanks for any help!

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: aaaab292, memory referenced
Arg2: 0000001d, IRQL
Arg3: 00000000, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: 804d9d57, address which referenced memory

Debugging Details:
------------------

READ_ADDRESS: aaaab292

CURRENT_IRQL: 1d

FAULTING_IP:
nt!KiIpiServiceRoutine+39
804d9d57 ffb2e8070000 push dword ptr [edx+7E8h]

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: INTEL_CPU_MICROCODE_ZERO

BUGCHECK_STR: 0xA

PROCESS_NAME: SC2.exe

LAST_CONTROL_TRANSFER: from b75397bf to b753f788

STACK_TEXT:
f78a2fb4 b75397bf 000000fe 8070191a ffdff000 portcls!CPortPinWaveCyclic::RequestService+0xdb
f78a2fcc 804dcd22 89e59308 89e592f8 00000000 portcls!CServiceGroup::ServiceDpc+0x2a
f78a2ff4 804dc88d ac79e91c 00000000 00000000 nt!KiRetireDpcList+0x61
f78a2ff8 ac79e91c 00000000 00000000 00000000 nt!KiDispatchInterrupt+0x2b
WARNING: Frame IP not in any known module. Following frames may be wrong.
804dc88d 00000000 00000009 0081850f bb830000 0xac79e91c

STACK_COMMAND: kb

FOLLOWUP_IP:
portcls!CPortPinWaveCyclic::RequestService+db
b753f788 ff5120 call dword ptr [ecx+20h]

SYMBOL_STACK_INDEX: 0

SYMBOL_NAME: portcls!CPortPinWaveCyclic::RequestService+db

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: portcls

IMAGE_NAME: portcls.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 48025ccc

FAILURE_BUCKET_ID: 0xA_portcls!CPortPinWaveCyclic::RequestService+db

BUCKET_ID: 0xA_portcls!CPortPinWaveCyclic::RequestService+db

Followup: MachineOwner
Click to expand...

Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\WINDOWS\Minidump\Mini120810-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows XP Kernel Version 2600 (Service Pack 3) MP (4 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 2600.xpsp_sp3_gdr.100427-1636
Machine Name:
Kernel base = 0x804d7000 PsLoadedModuleList = 0x805634c0
Debug session time: Wed Dec 8 18:23:54.578 2010 (UTC - 8:00)
System Uptime: 0 days 20:11:07.559
Loading Kernel Symbols
...............................................................
................................................................
..
Loading User Symbols
Loading unloaded module list
................
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000000A, {41bc0008, 2, 0, 804f2c04}

Probably caused by : ntkrnlmp.exe ( nt!KiDeliverApc+66 )

Followup: MachineOwner
---------
Click to expand...

va4ndor · Dec 15, 2010

also, i'm not sure if this was the right forum to post this in - sorry if it's not

if anyone has any suggestions where I should put this info i'd appreciate it. these random crashes are pretty painful.

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Crash Anlysis & BSOD

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