Crashing PC

JerryD · Jan 6, 2007

I was finally able to get bitdefender and some of the other programs to run that were stated in the READ ME FIRST thread. Bit Defender was run after Pandascan. IE7 kept crashing and would not make it all the way through initially. Bitdefender did not find anything and said that there were no infections, so no log was created. Attached are all the logs from the associated scans. Additional logs are in the subsequent post on this thread.
Help will be much appreciated.

Regards,

Jerry

JerryD · Jan 6, 2007

Here are the remaining log files. I know that folks do not like Norton and I have come to the same conclusion. With over 200 days left on the license for it, I will likely keep it until it expires. After that, it is gone. I have been forced to reload it at least 4 times in the 3 months that it has been on the system. EXTREMELY FRUSTRATING!

Thanks again for any assistance you can offer in finding out what is wrong with the PC. If it can identify what is causing all the problems with Norton, all the better.

Regards,

JerryD

chaslang · Jan 7, 2007

Based on your logs, you are not having malware problems. You should post in the SoftWare Forum and include a crash log, error messages etc.

I do wonder why you MusicMatch line shows like below! Seem corrupted!
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exewùÈg(rµVÈg(rµSOFTWARE\MusicMatch\MusicMatch Jukebox\4.0\TrayAppˆ Áw¸ôõôþ”\Ãwp ÁwÿÿÿÿãÂÂwùÈg õÀŒÈgàCYïæs*rµ2?ô<õ @ÜXäXŒþ˜þˆþÿ€YôþFÖQÿÿÿ

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Crashing PC

JerryD Private E-2

Attached Files:

CounterSpy.txt

Activescan.txt

newfiles.txt

JerryD Private E-2

Attached Files:

runkeys.txt

hijackthis.log

chaslang MajorGeeks Admin - Master Malware Expert Staff Member