Creative X-fi elite pro installation

Hi,

I have tryed to install my creative X-fi elite pro sound card, but every time i turn on my pc the screen flashes blue and restarts

I have followed the quick start instructions.

I have a creative audigy 2 ZS which works fine.

My MOBO is a ASUS P4C800.

when i remove the x-fi elite pro my pc works fine again but comes up with the following Problem signature:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: d1
BCP1: 00000000
BCP2: 00000002
BCP3: 00000000
BCP4: 00000000
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini032807-03.dmp
C:\Users\Wildchildra\AppData\Local\Temp\WER-32859-0.sysdata.xml
C:\Users\Wildchildra\AppData\Local\Temp\WER8DE3.tmp.version.txt

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Please let me know what other information you need to try and help me

Thanks in advance

 

what are the quick start instructions?

im not sure what they say but this is how i'd do it:

Uninstall current sound card drivers
Make sure onboard sound is disabled in the BIOS
Swap cards
Install new drivers

If thats how u did it then I'll see if i can help after u reply

 

quick start instructions

 

ok so they dont have u uninstall the old drivers first...try what i posted earlier and see if that helps

 

Just gone through them.

Uninstall current sound card drivers - Done
Make sure onboard sound is disabled in the BIOS - Done
Swap cards - Done

Still get the blue screen

The first time I turned the pc on it loaded up fully before the blue screen, now its always before windows loads.

 

I Just found this on the creative site.

Solution ID # 8572


X-Fi Installation Difficulties
Some computers may exhibit one or more of the following symptoms while attempting to install a Sound Blaster X-Fi sound card:

System will boot to 4-bit standard VGA mode only

System will either freeze or not boot

System will say there are multiple unknown PCI Devices and then cause the system to generate a blue screen error.

System may reboot repeatedly depending on XP settings.

Error: "The BIOS in this system is not fully ACPI compliant. Please contact your system vendor... ( STOP: 0x000000A5 )"

These symptoms can often be corrected by adjusting BIOS settings, or with an updated BIOS from the motherboard manufacturer. One of the BIOS settings that you can try to adjust is the AGP Aperture Size (also known as Graphics Aperture Size). For more information on how to modify or update the BIOS, please contact your motherboard vendor.

If an updated BIOS is not available for your specific motherboard, please contact Customer Support for further assistance. When contacting Customer Support, please have your motherboard model and BIOS version available to give to the Customer Support advisor.