Critical system errors; VirusBurst link

Discussion in 'Malware Help (A Specialist Will Reply)' started by 95sprtcpedrvr, Nov 2, 2006.

  1. 95sprtcpedrvr

    95sprtcpedrvr Private E-2

    This is what I have and I still get this balloon coming up from an icon in the system tray.
     

    Attached Files:

  2. 95sprtcpedrvr

    95sprtcpedrvr Private E-2

    Etc...
     

    Attached Files:

  3. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Scan with HijackThis and check the boxes for the following entries:
    ( Make sure ALL browser windows are closed when you click FIX )

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q305&bd=pavili on&pf=laptop

    O2 - BHO: (no name) - {8bf5b8fc-11cb-409f-8c91-4d4ca04a1b6d} - C:\Program Files\VideoKeyCodec\isaddon.dll (file missing)

    O3 - Toolbar: Protection Bar - {1a29a79a-b9c8-44a9-bedf-7fadde3cf33f} - C:\Program Files\VideoKeyCodec\iesplugin.dll (file missing)

    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

    O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c =Q305&bd=pavilion&pf=laptop

    O16 - DPF: {2AF5BD25-90C5-4EEC-88C5-B44DC2905D8B} (DownloadManager Control) - http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.0.6.5.cab

    O21 - SSODL: ferrateen - {27321538-5739-4aa1-b84c-7d18e4383f1f} - C:\WINDOWS\system32\rrtcany.dll

    Again, make sure ALL browser windows are closed when you click FIX.

    Now, Please boot into Safe Mode, be sure you have the Viewing of Hidden Files & Folders Enabled per the tutorial. Now, navigate to and DELETE the following if they should remain:

    C:\Program Files\VideoKeyCodec Delete this whole folder if it exist!

    C:\WINDOWS\system32\rrtcany.dll

    Next, run CCleaner to clean up cookies and temp files.

    After you complete the above, REBOOT and proceed with the rest of this fix...

    Finally, I would like you to flush your System Restore points. Please follow the instructions in the below:

    • Disable and Re-enable System Restore

    • Turn OFF System Restore to flush any bad Restore Points.

    • Then, follow the instructions at the bottom of the linked page to Re-enable the Restore Utility which will create a fresh restore point.
    After you complete the above reboot once more and then scan with HijackThis and attach the new log.

    Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now.
     

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