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csrss.exe removal

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by spockisapimp, Apr 24, 2012.

  1. spockisapimp

    spockisapimp Private E-2

    I need help removing a csrss.exe trojan off my computer. I found out i had been hacked by calling yahoo help because of my email account passwords were not working. They took control of my pc & showed me all of the viruses & stuff on my computer. They wanted to charge like 300 to fix it.

    Anyway here's my hijackthis...........

    Logfile of HijackThis v1.99.1
    Scan saved at 4:04:34 PM, on 4/24/2012
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)

    Edit by chaslang: Inline HJT log removed. READ & RUN ME FIRST. Malware Removal Guide sticky not followed.
    Last edited by a moderator: Apr 24, 2012
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    If csrss.exe is running from the C:\windows\system32 folder then it is a normal and required Windows process. If it were running from anywhere else, it would be a problem.

    If you want to know if your PC is infected, a hijackthis log is of very little use to us and the only things of concern seen by your log is that you do not have any protection software installed and you are running a version of HijackThis that has not been used for about 7 years.

    Please follow the instructions in the below link if you want us to properly check your PC for malware and remove it for free if any exists:

    READ & RUN ME FIRST. Malware Removal Guide

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