Cybercrime virus

Welcome to Major Geeks!

What version of Windows are you running?

 

Okay so it is Vista. Is it 32 bit or 64 bit and do you have a Vista boot DVD? You can try the below but on many Vista PCs, the recovery environment has not been installed.

Please do the below so that we can boot to System Recovery Options to run a scan.

For 32-bit (x86) systems download Farbar Recovery Scan Tool and save it to a flash drive.
For 64-bit (x64) systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.

Plug the flashdrive into the infected PC.

Enter System Recovery Options from the Advanced Boot Options:

• Restart the computer.
• As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
• Use the arrow keys to select the Repair your computer menu item.
• Select US as the keyboard language settings, and then click Next.
• Select the operating system you want to repair, and then click Next.
• Select your user account an click Next.

On the System Recovery Options menu you will get the following options:

• Select Command Prompt
• In the command window type in notepad and press Enter.
• The notepad opens. Under File menu select Open.
• Select "Computer" and find your flash drive letter and close the notepad.
• In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
  Note: Replace letter e with the drive letter of your flash drive.
• The tool will start to run.
• When the tool opens click Yes to disclaimer.
• Press Scan button.
• It will make a log (FRST.txt) on the flash drive. Please attach this file to your next reply. (See: How to attach)

 

Okay then see if you have the recovery options menu available ( I added to my last post ).

 

Okay since you do not have the System Recovery options available and also do not have your Vista boot DVD, you will have to use a different PC to make the below CD and give it a try.

You should try the below procedure.

The Kaspersky WindowsUnlocker utility to fight ransom malware