Dataproxy.exe error and windows update

Discussion in 'Malware Help (A Specialist Will Reply)' started by Onesize, Dec 16, 2012.

  1. Onesize

    Onesize Private E-2

    I've been getting an error message from Dataproxy.exe saying that dssenh.dll is not working properly or is damaged. I've just closed the message. It offers no solution and I'm not aware of having anything called Dataproxy on my computer. At the same as this has been happening I've been unable to run Windows Update succesfully. It starts but does not connect and I get an error message with a windows error number, the number has varied. I don't even know if these two events are connected.

    I've run all the scanning tools suggested and attached logs. Any help would be appreicated.

    Si
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You are not having malware problems. You installed this when you installed Splashtop Streamer

    I suggest that you post in the Software Forum or possibly just try disabling your firewall and other protection software temporarily to see if it helps with both issues you mention.
     
  3. Onesize

    Onesize Private E-2

  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome. You could also try running Microsoft's Fixit program to see if it helps.

    http://support.microsoft.com/fixit/

    Other than that, I suggest that you post in the Software Forum for help since this is not malware problem.



    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Go back to step 4 oof the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If running Vista or Win 7, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    6. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    7. After doing the above, you should work thru the below link:
     

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