Dead Dell

I've just about decided to take a 10 lb sledge hammer to my Dell Dimension 3000 Someone please help!!!!!!!

To start, my computer decided that it needed to continue to reboot. I have Norton System Works 2006 installed and tried to do the Go Back. I get a failure code of gb_genlog (181) no matter what day I try to go back to. 2nd, I have tried the IDE diagnostics and get no errors (extended test). 3rd, I tried the Nortons system recovery disk and started to get read drive error. I disconnected both cd drives and was back to Norton's telling me that something was corrupted and the system needed to reboot. So far, everything is telling me that it's some sort of driver corruption. A new thing is starting now (after all of my attempted, and failed, fixes). If I start windows normally, I can actually get to the user profiles (did I mention I use xp home edition?), THEN it reboots. I even tried to quickly shut down the computer at the profiles, but it just reboots again. If anyone has anything else I can try, I'm willing. Even if it involves that 10lb sledge hammer

 

Hi Annette and welcome to MGs

I will ask the Admins to move your post to the Software Forum where you are more likely to receive a quicker response to your problem. Good luck!

 

I guess the best place to start Annette is can you boot to "Last Known Good configuration", if that doesn't work can you boot to "Safe Mode"????

From your explanation it initially sounds like 1:- Corrupted Dll's on your HD(which can be repaired) 2: Faulty RAM (if more than one "stick" can be removed one at a time to find faulty one) 3: Corrupted HD (which CHDSK can repair, but you will need to replace damaged files which appear to be Dll's but probably others as well) 4: Faulty PSU or MB (probably not the later, but Dell has had known issues with their Power Supply Units and it is a relatively easy swap)
Hope that gives you some help, and WELCOME TO MAJOR GEEKS, and post back

 

It sounds like a bad hard drive to me. I would run a diagnostic on the drive before doing anything else. Try DFT (drive fitness test) - use the ISO to make a bootable CD to run the test from.

If the drive is good then removal of GoBack would be the next priority. If it cannot be disabled normally then obtain the GoBack removal ISO (on the Symantec site I think) to make a boootable disk for removing GoBack.

After that run chkdsk /r from the recovery console to repair any data errors.