debbieoh

debbieoh · Sep 21, 2007

Please help i have'nt got a clue what to do, my computer keeps on going to a blue screen and saying it is doing a disc check when it stops it says i have a fault on disc fats 32 also it will not defragment, i have a free download of kaspersky anti virus 4.0 on it and it will not let me delete. I would be very grateful for any advice.

TimW · Sep 21, 2007

This sounds more like a hard drive problem, not malware.
I am going to move this to the hardware section.

TimW · Sep 21, 2007

Tell us exactly what is happening:
Can you get into windows at all?
Or is it just doing a startup loop?
Do you have your windows install disc?
What does the BSOD report -> what is the error code?
Can you get into safe mode?

debbieoh · Sep 21, 2007

I will go to windows some times it will be fine and then it can go to the blue screen say it will do a disc check and then always comes back with an error on fats 32

TimW · Sep 21, 2007

You didn't answer these:

Do you have your windows install disc?
What does the BSOD report -> what is the error code?
Can you get into safe mode?
Click to expand...

Open My computer / right click the C drive / properties / tools / error checking -> check both boxes and exit out ...restart your computer ...watch as it does the report and note any errors - as in bad sectors.

Tell me what happens.

debbieoh · Sep 22, 2007

Thanks for the help, My computer is about four years old as far a i can rememberwindows was built into the system, i am not sure whatyou mean by safe mode ( i really am very green ) i have done what you said and it said the error is FAT32 serial number 3c60-0f9f thanks again for any suggestions debbieoh

debbieoh · Sep 22, 2007

Hi have left my computer on since this morning after doing what you told me to do and it has not turned itself to the dreaded blue screen !! hopefullly it is sorted out now thanks so much for your help this is a great site

TimW · Sep 22, 2007

If you ran the error checking and got a report indicating that a sector is bad ...it would indicate a failing hard drive. That sector would probably be "segregated" so that nothing would be written to it (as well as nothing will be retrieved from it also!).
Fat 32 is not as stable as NTFS ....which we can easily convert you to ....but I will caution you that you may have troubles in the future if the hard drive is failing.

debbieoh · Sep 23, 2007

TimW said: ↑

If you ran the error checking and got a report indicating that a sector is bad ...it would indicate a failing hard drive. That sector would probably be "segregated" so that nothing would be written to it (as well as nothing will be retrieved from it also!).
Fat 32 is not as stable as NTFS ....which we can easily convert you to ....but I will caution you that you may have troubles in the future if the hard drive is failing.
Click to expand...

Do you think i should call in a pc doctorbuy a new system or persevere with this? many thanks

tunered · Sep 23, 2007

Or you could buy a new hard drive, if this proves to be the problem. You would have to reinstall your Windows so prepare for that. Here is one free tool that will maybe help in checking your drive, ed

http://www.majorgeeks.com/DiskCheckup_d3464.html

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