Debilitated PC Please Help Logs inclosed

Welcome to Major Geeks!

You need to run AVG Antispyware and this time do not Ignore what it finds! There is no sense in running the scans if you are not going to fix what they find. Select Quarantine. Save a new log and attach it when you come back.


Run this Disable/Remove Windows Messenger to remove Windows Messenger. Do not confuse Windows Messenger with MSN Messenger because they are not the same. Windows Messenger is a frequent cause of popups.

Uninstall the below old versions of software:
Java 2 Runtime Environment, SE v1.4.2_03

Make sure you reboot after uninstalling the above!

After reboot, now install the current version of Sun Java from: Sun Java Runtime Environment


Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus.../sbcydsl/*http://www.yahoo.com/search/ie.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ie/defaults/su/sbcydsl/*http://www.yahoo.com
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [SpywareBot] D:\SpywareBot\SpywareBot.exe -boot
O4 - HKUS\S-1-5-21-35770512-463249621-1365895117-1006\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User '?')
O4 - HKUS\S-1-5-21-35770512-463249621-1365895117-1006\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet (User '?')
O4 - HKUS\S-1-5-21-35770512-463249621-1365895117-1006\..\Run: [SpywareBot] D:\SpywareBot\SpywareBot.exe -boot (User '?')

After clicking Fix, exit HJT.


Now we need to Reset Web Settings:

1. If you have an Internet Explorer icon on your Desktop, goto step 2. If not, skip to step 3.
2. Now right click on your desktop Internet Explorer icon and select Properties. Then click the Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK. Then skip step 3.
3. If you do not have an Internet Explorer icon on your Desktop, click Start, Control Panel (for some systems it may be Start, Settings, Control Panel), Internet Options, Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK.

Note for IE 7 users: You need to select Internet Options then the Advanced tab and then Reset Internet Explorer Settings!



Delete the below folder (is this an external drive?)
D:\SpywareBot

Now reboot

Now run Ccleaner!

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created.


Don't forget to attach the new log from AVG Antispyware too.



Make sure you tell me how things are working now!

 

I don't know what you are referring too. I did not ask you to run a Zip file??? I asked you to run C:\MGtools\analyse.exe It runs just fine according to your MGlogs.zip file. You must follow instructions exactly as they are written.

 

I'm still not sure what your are talking about. The installation file for MGtools is named MGtools.exe. It is not a ZIP file. It is a self-extracting executable.

The folder is C:\MGtools and the file is named analyse.exe Thus the full path name as given in my instructions was C:\MGtools\analyse.exe and that is what you would see from a Windows Explorer window when trying to run the analyse.exe file by double clicking on.

Yes it is! I'm not sure what your point is.

I repeat! Is is not a ZIP file. It is named MGtools.exe and if you downloaded it where we requested you will see it as C:\MGtools.exe Not C:\MGtools.zip You will also see a folder named C:\MGtools Inside of this folder is where all the programs that are part of MGtools reside including analyse.exe which we have mentioned.

One you have installed MGtools you don't need the MGtools.exe file anymore. In fact please delete the C:\MGtools.exe file and maybe that will remove some of your problems since you appear to be missing the point of how this all works. As I stated in message # 2 I wanted you to run C:\MGtools\GetLogs.bat which will get you a new C:\MGlogs.zip

You need to run the C:\MGtools\GetLogs.bat again now because your last log was obtain from safe boot mode and you need to be in normal boot mode when you get the new log. Then attach this new C:\MGlogs.zip file.

 

Your logs are clean!.

Not malware problems. Change your font size in notepad. And for the MDM eror you need to create a message in the Software Forum and give the EXACT word for word message and also say exactly when it occurs. You should also test to see if it occurs when you boot in safe mode.

Uninstall Avast. Reboot. Delete the C:\Program Files\Awil Software folder. Download a new copy of Avast from the below link and reinstall it:

Avast! Home Edition