debugged minidmp, nv4_disp.dll problem

Discussion in 'Hardware' started by nitro91, May 29, 2009.

  1. nitro91

    nitro91 Private E-2

    Yeh basically i have had problems with world of warcraft
    i have also uninstalled all nvidia drivers then reinstalled again
    when i load up wow this happens:
    http://screenshot.xfire.com/screenshot/natural/8a621d8014343e4c91109b41cbfc6096080030fe.png
    http://screenshot.xfire.com/screenshot/natural/9c8f1b131a766b62c3a8b6ba603f701af799165a.png

    Then a bsod and reboot etc
    minidump and sysdata comes up and i debugged the minidump and this comes up
    :
    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Documents and Settings\Steven Frawley\My Documents\Mini053009-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows XP Kernel Version 2600 (Service Pack 3) MP (4 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 2600.xpsp_sp3_gdr.090206-1234
    Machine Name:
    Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055d720
    Debug session time: Sat May 30 11:39:29.109 2009 (GMT+10)
    System Uptime: 0 days 0:27:17.748
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    .......
    Loading User Symbols
    Mini Kernel Dump does not contain unloaded driver list
    Unable to load image nv4_disp.dll, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nv4_disp.dll
    *** ERROR: Module load completed but symbols could not be loaded for nv4_disp.dll
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck EA, {89e81020, 8ac62848, 8ad99598, 1}
    
    Probably caused by : nv4_disp.dll ( nv4_disp+24132 )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v at the kd>
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    THREAD_STUCK_IN_DEVICE_DRIVER (ea)
    The device driver is spinning in an infinite loop, most likely waiting for
    hardware to become idle. This usually indicates problem with the hardware
    itself or with the device driver programming the hardware incorrectly.
    If the kernel debugger is connected and running when watchdog detects a
    timeout condition then DbgBreakPoint() will be called instead of KeBugCheckEx()
    and detailed message including bugcheck arguments will be printed to the
    debugger. This way we can identify an offending thread, set breakpoints in it,
    and hit go to return to the spinning code to debug it further. Because
    KeBugCheckEx() is not called the .bugcheck directive will not return bugcheck
    information in this case. The arguments are already printed out to the kernel
    debugger. You can also retrieve them from a global variable via
    "dd watchdog!g_WdBugCheckData l5" (use dq on NT64).
    On MP machines (OS builds <= 3790) it is possible to hit a timeout when the spinning thread is
    interrupted by hardware interrupt and ISR or DPC routine is running at the time
    of the bugcheck (this is because the timeout's work item can be delivered and
    handled on the second CPU and the same time). If this is the case you will have
    to look deeper at the offending thread's stack (e.g. using dds) to determine
    spinning code which caused the timeout to occur.
    Arguments:
    Arg1: 89e81020, Pointer to a stuck thread object.  Do .thread then kb on it to find
    	the hung location.
    Arg2: 8ac62848, Pointer to a DEFERRED_WATCHDOG object.
    Arg3: 8ad99598, Pointer to offending driver name.
    Arg4: 00000001, Number of times this error occurred.  If a debugger is attached,
    	this error is not always fatal -- see DESCRIPTION below.  On the
    	blue screen, this will always equal 1.
    
    Debugging Details:
    ------------------
    
    
    FAULTING_THREAD:  89e81020
    
    DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_FAULT
    
    CUSTOMER_CRASH_COUNT:  1
    
    BUGCHECK_STR:  0xEA
    
    PROCESS_NAME:  explorer.exe
    
    LAST_CONTROL_TRANSFER:  from bf85a0eb to bf036132
    
    STACK_TEXT:  
    WARNING: Stack unwind information not available. Following frames may be wrong.
    b1d831e0 bf85a0eb b1d8367c 80539ac0 804d9190 nv4_disp+0x24132
    b1d8320c 804ef19f 8ad07038 89a7aa28 00000014 win32k!GreDeviceIoControl+0x6f
    b1d8324c bf85a17d 8ad07038 800d2000 b1d832a0 nt!IopfCallDriver+0x31
    b1d83250 8ad07038 800d2000 b1d832a0 00000004 win32k!EngDeviceIoControl+0x1f
    b1d83270 bf05dc3b 8ad07038 800d2000 b1d832a0 0x8ad07038
    00000000 00000000 00000000 00000000 00000000 nv4_disp+0x4bc3b
    
    
    STACK_COMMAND:  .thread 0xffffffff89e81020 ; kb
    
    FOLLOWUP_IP: 
    nv4_disp+24132
    bf036132 897c240c        mov     dword ptr [esp+0Ch],edi
    
    SYMBOL_STACK_INDEX:  0
    
    SYMBOL_NAME:  nv4_disp+24132
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nv4_disp
    
    IMAGE_NAME:  nv4_disp.dll
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  49cd10ab
    
    FAILURE_BUCKET_ID:  0xEA_IMAGE_nv4_disp.dll_DATE_2009_03_28
    
    BUCKET_ID:  0xEA_IMAGE_nv4_disp.dll_DATE_2009_03_28
    
    Followup: MachineOwner


    so basically its something to do with nv4_disp.dll
     
  2. Major Attitude

    Major Attitude Co-Owner MajorGeeks.Com Staff Member

    Basically, you want to uninstall the drivers, then make sure you delete nv4_disp.dll and reinstall the drivers. The nv4_disp.dll error can be difficult to diagnose, but often times, the file is not overwritten on a new driver install, causing the problem to continue. Let me know how you make out.
     
  3. nitro91

    nitro91 Private E-2

    ok how do i delete that ? do i just find it in nvidia folder?
     
  4. nitro91

    nitro91 Private E-2

    ok i deleted all traces of nv4_disp through windows search, about 6 of them
    then reinstalled latest geforce driver from nvidia

    then rebooted, i logged into wow and got ingame, but then about 15 seconds later the game froze with colour and graphics stuffing up

    then BSOD and reboot

    humph...
     
  5. nitro91

    nitro91 Private E-2

  6. Major Attitude

    Major Attitude Co-Owner MajorGeeks.Com Staff Member

    Got me then, try a second video card and see if the problem continues :(
     
  7. nitro91

    nitro91 Private E-2

    yeh the only other card i got is an hd3450 or something, which i cant run any games, but with the 9800gx2, even using firefox or browsing web will result in a graphic flicker and crash etc.
    nothing like that with the 3450, ive already bought a new hd 4890, just incase if i were to buy another nvidia card and it still came up.

    i would probably shit brix if it still happened with the 4890.
    but yeh ive tried everything to fix it so its gotta be the card.
     
  8. nitro91

    nitro91 Private E-2

    very broken 9800gx2, color and graphic botched, screenie included

    Basically when i use this video card (9800GX2) all the colour and graphic is very "botched" and the colour is ruined.
    i have uploaded a screenshot on what it looks like.

    I have tried reinstalling the drivers, including completely removing the old one then installing new ones and also slightling older ones like 183.

    I have tried the video card in two computers and on both of them it has the same turnout effect.

    Before (two days ago) the computer would fine but when i ran any game such as world of warcraft of call of duty 4,5, the graphics would screw up and colour, then the computer will lock up resulting in blue screen of death and reboot.
    But now the computer just looks like it is in the screenshot.

    I have used the video card in my computer for about 12 months now with no problems anything near this.


    Also my pc specs:
    intel q9300
    4 GB ram (only 3.5 because xp 32bit)
    windows xp 32bit
    500 W PSU

    the screenshot is from another pc that uses vista, intel i7 and 750w psu
    i tried using a HD3450 on my current computer with xp, and everything works fine (well besides i cant play games cos the card is crap lol)

    screenshot:
    http://img46.imageshack.us/img46/7425/ddddc.jpg
     
  9. EEEEDIOT

    EEEEDIOT Specialist

    You know, I had problems with my old geforce4 with one of those nv4_disp bsod's when I booted up my computer. I could delete all of the drivers and I'd end up with the botched colours, but when I loaded the drivers, the bsod would just pop up.

    I went and googled some of those error codes up on google. Turns out that my video card was busted. However, some of those codes meant that either my video card was busted, or my drivers were going wrong. Hopefully your problems are with your drivers, and not with your card. With your info though, I would think it's probably your card.
     
  10. raul182

    raul182 Private E-2

    Ok, I had the same for about 2 months, search the web and did almost everything (cooling, temperature,new drivers, low level formating, reinstalling windows, etc) to fix that problem, but no luck, so, one day, i decided to update my BIOS version on my intel DG41TY, and somehow, fix the problem.

    My NVIDIA 9400 GT 1GB XFX its working fine since.
     

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