Defragging the In-Laws computer

Discussion in 'Malware Help (A Specialist Will Reply)' started by jWerk, Jan 25, 2015.

  1. jWerk

    jWerk Private E-2

    Howdy, The father-in-law ask me to look at his computer and it's. The internet is almost non-functional with pop-ups and fake security scanners. I had to download the tools with my phone and transfer to run.

    I had a little trouble with the MB logs. It would not create a .txt file so i opened the .xml and converted to .txt. I hope i got the right stuff. all others pretty straight forward.

    ya'll helped out with my own machine and if you could please do the same.

    Thank you very much in advance.

    Jason
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Your father-in-law is a junk collector ;) as you will see by the size of this fix.


    Uninstall the below programs. If you do not find them or they will not uninstall, just keep going.
    Search App by Ask


    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista or Win 7, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:


    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://maxwebsearch.com/s?uc=201406...8-ad6b-342e5cd1b346&i_id=saferbrowser&source=
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:49209;https=127.0.0.1:49209
    O2 - BHO: SySaver - {2C4BA31C-0C15-11E2-90C7-9BFCBEB168B3} - C:\Users\homeuser\AppData\Local\SySaver\temp.dat (file missing)
    O2 - BHO: Offersouft - {4b40c9f1-0b97-4eb2-aacf-41ea19c770d8} - C:\ProgramData\Offersouft\Kbb2VtxjcoZ9WI.dll
    O2 - BHO: aPpsaveE - {b4e9e4b1-b8f9-445d-baf4-dde60ad02c4b} - C:\ProgramData\aPpsaveE\NdFmR7w4XE6z8d.dll
    O4 - HKLM\..\Run: [YTDownloader] "C:\Program Files\YTDownloader\YTDownloader.exe" /boot
    O4 - HKLM\..\Run: [mobilegeni daemon] C:\Program Files\Mobogenie\DaemonProcess.exe
    O4 - HKLM\..\Run: [ApnTBMon] "C:\Program Files\AskPartnerNetwork\Toolbar\Updater\TBNotifier.exe"
    O4 - HKLM\..\Run: [SaferBrowser] "C:\Program Files\SaferBrowser\SaferBrowser.exe"


    After clicking Fix, exit HJT.


    Please download OTM by Old Timer and save it to your Desktop.
    • Run OTM.exe by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).
    • Copy the lines from the below codebox to the clipboard by highlighting ALL of them and pressing CTRL + C
      (or, after highlighting, right-click and choose Copy): Do not include the word Code: which is just a title line of
      the code box
    Code:
    :Processes
    explorer.exe
    
    
    :Services
    APNMCP
    MgAssistService
    YahooAUService
    asuservice
    
     
    :Files
    C:\Windows\Tasks\APSnotifierPP1.job
    C:\Windows\Tasks\APSnotifierPP2.job
    C:\Windows\Tasks\APSnotifierPP3.job
    C:\ProgramData\ee70f246-63a3-464e-a2ed-28bc4d8db631
    C:\Users\homeuser\AppData\Roaming\Compatibility Verifier
    C:\Users\homeuser\AppData\Local\fst_us_17\upfst_us_17.exe
    C:\Users\homeuser\AppData\Local\SySaver
    C:\ProgramData\aPpsaveE
    C:\ProgramData\Search Protection
    C:\ProgramData\Offersouft
    C:\Users\homeuser\AppData\Roaming\newnext.me
    C:\Program Files\AskPartnerNetwork
    C:\Program Files\MapsGalaxy_39
    C:\Program Files\Mobogenie
    C:\Program Files\NewPlayer
    C:\Program Files\SaferBrowser
    C:\Program Files\Search Extensions
    C:\Program Files\Software Updater
    C:\Program Files\003
    C:\Program Files\aPpsaveE
    C:\Program Files\daIllypriiozei
    C:\Program Files\DownnloadittkeEP
    C:\Program Files\Driver Pro
    C:\Program Files\globalUpdate
    C:\Program Files\Loiwruate
    C:\Program Files\NortonInstaller
    C:\Program Files\Norton Security Scan
    C:\Program Files\Offersouft
    C:\Program Files\Optimizer Pro
    C:\Program Files\ORBTR
    C:\Program Files\rockeetdeaL
    C:\Program Files\saleoffeRa
    C:\Program Files\Smart PC Cleaner
    C:\Program Files\Super Optimizer
    C:\Program Files\Uniblue
    C:\Program Files\UpgradeLeader
    C:\Users\homeuser\AppData\Roaming\GROOVO~1
    C:\Users\homeuser\AppData\Local\Temp\nsk39B8.tmp
    C:\Users\homeuser\AppData\Local\c1305f8a-9c91-4898-ad6b-342e5cd1b346
    C:\Users\homeuser\AppData\Local\Temp\nsk39B8.tmp
    C:\Users\homeuser\AppData\Local\Installer\Install_14787\ytdi_adk_setup_20131212.exe
    C:\Users\homeuser\AppData\Local\Temp\optprosetup.exe
    C:\Users\homeuser\AppData\Local\upd801938.exe
    C:\Users\homeuser\Documents\Optimizer Pro
    C:\Users\homeuser\Downloads\ReimageRepair (6).exe
    C:\Users\homeuser\Downloads\ReimageRepair (7).exe
    C:\Users\homeuser\Downloads\ReimageRepair (8).exe
    C:\Users\homeuser\Downloads\setup (10).exe
    C:\Users\homeuser\Downloads\Setup (11).exe
    C:\Users\homeuser\Downloads\Setup (12).exe
    C:\Users\homeuser\Downloads\Setup (13).exe
    C:\Users\homeuser\Downloads\Setup (14).exe
    C:\Users\homeuser\Downloads\Setup (15).exe
    C:\Users\homeuser\Downloads\setup (4).exe
    C:\Users\homeuser\Downloads\setup (5).exe
    C:\Users\homeuser\Downloads\setup (8).exe
    C:\Users\homeuser\Downloads\setup (9).exe
    C:\Windows\Temp\db24.exe
    C:\Users\homeuser\AppData\Local\30057
    C:\Users\homeuser\AppData\Local\AskPartnerNetwork
    C:\Users\homeuser\AppData\Local\dsisetup24974982.exe
    C:\Users\homeuser\AppData\Local\dsisetup13841652.exe
    C:\Users\homeuser\AppData\Local\globalUpdate
    C:\Users\homeuser\AppData\Local\upd801938.exe
    C:\Users\homeuser\AppData\Roaming\AVG
    C:\Users\homeuser\AppData\Roaming\DriverCure
    C:\Users\homeuser\AppData\Roaming\FastAgain 2014
    C:\Users\homeuser\AppData\Roaming\Optimizer Pro
    C:\Users\homeuser\AppData\Roaming\Systweak
    C:\Users\homeuser\AppData\Roaming\Uniblue
    C:\Users\homeuser\Documents\Smart PC Cleaner
    C:\ProgramData\15624n8y.dat
    C:\ProgramData\aPpsaveE
    C:\ProgramData\AskPartnerNetwork
    C:\ProgramData\daIllypriiozei
    C:\ProgramData\ee70f246-63a3-464e-a2ed-28bc4d8db631
    C:\ProgramData\FastAgain 2014
    C:\ProgramData\idkdikendnkojloppiljnacaehebgbom
    C:\ProgramData\kpoocaoaoihfbnmpobejihlflcilhpkd
    C:\ProgramData\lcdkmjmkkoniafdbpcalnpigkgghombd
    C:\ProgramData\Loiwruate
    C:\ProgramData\Norton
    C:\ProgramData\NortonInstaller
    C:\ProgramData\Offersouft
    C:\ProgramData\rockeetdeaL
    C:\ProgramData\saleoffeRa
    C:\ProgramData\Uniblue
    
    
    C:\Windows\Temp\*.*
    C:\Users\homeuser\AppData\Local\Temp*.*
    
    
    :Reg
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Internet Settings]
    "ProxyEnable"=dword:00000000
    "ProxyOverride"=-
    "ProxyServer"=-
    [HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings] 
    "ProxyServer"=-
    [HKEY_USERS\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings] 
    "ProxyServer"=-
    [HKEY_USERS\S-1-5-19\Software\Microsoft\Windows\CurrentVersion\Internet Settings] 
    "ProxyServer"=-
    [HKEY_USERS\S-1-5-20\Software\Microsoft\Windows\CurrentVersion\Internet Settings] 
    "ProxyServer"=-
    [HKEY_USERS\S-1-5-21-3502149888-1828649353-4163885675-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings]
    "ProxyEnable"=dword:00000000
    "ProxyOverride"=-
    "ProxyServer"=-
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings]
    "ProxyEnable"=dword:00000000
    "ProxyOverride"=-
    "ProxyServer"=-
    [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\NlaSvc\Parameters\Internet\ManualProxies]
    @=""
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NlaSvc\Parameters\Internet\ManualProxies]
    @=""
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections
    "DefaultConnectionSettings"=-
    "SavedLegacySettings"=-
    [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\CurrentVersion\Internet Settings]
    "ProxySettingsPerUser"=dword:00000000
    [-HKEY_CLASSES_ROOT\CLSID\{02478D38-C3F9-4efb-9B51-7695ECA05670]
    [-HKEY_CLASSES_ROOT\CLSID\{058F0E48-61CA-4964-9FBA-1978A1BB060D]
    [-HKEY_CLASSES_ROOT\CLSID\{18F33C35-8EF2-40D7-8BA4-932B0121B472]
    [-HKEY_CLASSES_ROOT\CLSID\{1AA60054-57D9-4F99-9A55-D0FBFBE7ECD3]
    [-HKEY_CLASSES_ROOT\CLSID\{2C4BA31C-0C15-11E2-90C7-9BFCBEB168B3]
    [-HKEY_CLASSES_ROOT\CLSID\{364ea597-e728-4ce4-bb4a-ed846ef47970]
    [-HKEY_CLASSES_ROOT\CLSID\{5A4E3A41-FA55-4BDA-AED7-CEBE6E7BCB52]
    [-HKEY_CLASSES_ROOT\CLSID\{67BD9EEB-AA06-4329-A940-D250019300C9]
    [-HKEY_CLASSES_ROOT\CLSID\{AE07101B-46D4-4A98-AF68-0333EA26E113]
    [-HKEY_CLASSES_ROOT\CLSID\{ccb24e92-62c4-4c53-95d2-65f9eed476bc]
    [-HKEY_CLASSES_ROOT\CLSID\{DE9028D0-5FFA-4E69-94E3-89EE8741F468]
    [-HKEY_CLASSES_ROOT\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39]
    [-HKEY_CLASSES_ROOT\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88]
    [-HKEY_CLASSES_ROOT\CLSID\{f20de5e0-2a6e-4c54-985f-1cf59551ce39]
    [-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4efb-9B51-7695ECA05670]
    [-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{2C4BA31C-0C15-11E2-90C7-9BFCBEB168B3]
    [-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{84FF7BD6-B47F-46F8-9130-01B2696B36CB]
    [-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{ccb24e92-62c4-4c53-95d2-65f9eed476bc]
    [-HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7F6AFBF1-E065-4627-A2FD-810366367D01]
    [-HKEY_USERS\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7F6AFBF1-E065-4627-A2FD-810366367D01]
    [-HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\APNMCP]
    [-HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\MapsGalaxy_39Service]
    [-HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\MgAssistService]
    [-HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\netfilter]
    [-HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\NewPlayerUpdaterService]
    [-HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\SPPD]
    [-HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\vxlsnyaiet32]
    [-HKEY_LOCAL_MACHINE\System\ControlSet001\Services\APNMCP]
    [-HKEY_LOCAL_MACHINE\System\ControlSet001\Services\MapsGalaxy_39Service]
    [-HKEY_LOCAL_MACHINE\System\ControlSet001\Services\MgAssistService]
    [-HKEY_LOCAL_MACHINE\System\ControlSet001\Services\netfilter]
    [-HKEY_LOCAL_MACHINE\System\ControlSet001\Services\NewPlayerUpdaterService]
    [-HKEY_LOCAL_MACHINE\System\ControlSet001\Services\SPPD]
    [-HKEY_LOCAL_MACHINE\System\ControlSet001\Services\vxlsnyaiet32]
    [-HKEY_LOCAL_MACHINE\System\ControlSet002\Services\APNMCP]
    [-HKEY_LOCAL_MACHINE\System\ControlSet002\Services\MapsGalaxy_39Service]
    [-HKEY_LOCAL_MACHINE\System\ControlSet002\Services\MgAssistService]
    [-HKEY_LOCAL_MACHINE\System\ControlSet002\Services\netfilter]
    [-HKEY_LOCAL_MACHINE\System\ControlSet002\Services\NewPlayerUpdaterService]
    [-HKEY_LOCAL_MACHINE\System\ControlSet002\Services\SPPD]
    [-HKEY_LOCAL_MACHINE\System\ControlSet002\Services\vxlsnyaiet32]
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentVersion\Run]
    "mobilegeni daemon"=-
    "ApnTBMon"=-
    "SaferBrowser"=-
    
    [-HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{CC865B26-C31D-4D23-B17B-96548EEF03F6}]
    [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes]
    "DefaultScope"="{CCAF13D6-99FD-4942-8EBC-A9D30A625A33}"
    
    [-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}]
    [-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{7DC341FF-6D88-470F-9122-7B86B5DCEFE9}]
    :Commands
    [purity]
    [EmptyTemp]
    [start explorer]
    [Reboot]
    • Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar
      ) and choose Paste.
    • Now click the large http://forums.majorgeeks.com/chaslang/images/MoveIt!.png button.
    • If OTM asks to reboot your computer, allow it to do so. The report should appear in Notepad after the reboot.
    • Close OTM.
    Now navigate to the C:\_OTM\MovedFiles folder ( assuming your Windows drive is C). This is where your log will be
    saved in the form of Date and Time mmddyyyy_hhmmss.log. Just look for the most recent .log file. Attach
    this log file to your next message.

    Now please download Junkware Removal Tool to your desktop.
    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
    • The tool will open and start scanning your system.
    • Note: That JRT may reset your home page to a google default so you will need to restore your home page setting if this happens.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Attach JRT.txt to your next message.
    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:
    • the C:\_OTM\MovedFiles log
    • the JRT.TXT log
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds