Dell Inspiron 15 3000 Series Black Screen Win 8.

I was updating the Drivers on my Sisters Dell Inspiron 15 3000 series Laptop. I think something has gone wrong with the graphics drivers. Now when it boots up i get a black screen but i can move the mouse and can see its cursor.

Its running windows 8 but other than that i dont know the specs sorry. I also dont have a Dell Recovery CD. I have booted into safe mode and there is a menu on a blue screen but i dont know what to do next.

Is there anything i can do to fix this as she has files on it she needs to access.

Thanks https://www.bleepingcomputer.com/forums/public/style_emoticons/default/smile.png

 

I don't have a Windows 8 Disk or a Dell Recovery CD. So i cant do what the link says.

 

Have you tried tapping F8 continuously as you press the start button ?
Plodr's post~2 link shows how.
Sometimes, restarting a couple of times will get you into windows
Try removing battery, press and hold start button for about 15 seconds to clear static , and replace, then restart
Did you download drivers from Dell?
http://www.dell.com/support/home/us/en/19?app=drivers&~ck=mn
Support page-if you can get back into windows.
http://www.dell.com/support/home/us/en/19/quicktest?~ck=mn

 

Plodr, if he put the service tag on that page....
Trying to remember old methods- I seem to remember the DEL button used to get dell into bios page- like f8 on others.

 

I got the files from in using a Fedora CD. How can i fix Windows 8 its OS?

 

Throwing myself into the conversation. Assuming in's Windows 8.1 I would download This...
You will need to urn it into a bootable drive - either USB or DVD.
Rufus is easy.
s.

I think you should be able to repair the system as a choice when you boot up from the drive.
Of course you might have to change bios settings to boot from the external drive.

 

As Stephen_16 post#10- You can download and write to cd/dvd , and then when starting up , and the windows install comes up, click to repair.
One thing you could try is....................
Disconnect power supply, remove battery, and press and hold down power button for at least 20 seconds.
Then connect power supply only (no battery), and power up.
This sometimes clears a bad driver, or other update-worth a try.
If it powers up O.K, then let it run for a while, and when it has proved O.K, then shut down, and replace battery.
If it doe not start with just power supply, then try it with battery installed.