DELL / MYWAY Refuses to be deleted

Discussion in 'Malware Help (A Specialist Will Reply)' started by Colettenap, Dec 31, 2005.

  1. Colettenap

    Colettenap Private E-2

    Hello, This is the first time I have ever posted to a site like this so please be patient with me. I have been searching and researching the web and various sites to find the solution to my problem - but nothing works. You guys seem like the best so here I am.

    I purchased a DELL Inspiron 600M notebook computer. I did not realize they had included the MYWAYSEARCH. When I realized what that is was there, I uninstalled it.

    Although I cannot find any obvious sign of the program in my computer, it still hijacks my IE. What is freaky to me is when I go into REGEDIT and change the HKCU\Software\Microsoft\Internet Explorer\Main websites to something different, then go right back (without closing REGEDIT) they have already changed back to what they were.

    When I remove them with HiJackThis, they come right back. I have tried turning off the System Restore. I have tried so many things.

    I have NO CLUE how to fix this. I have run Spybot and many other programs. Nothing even finds it.

    I you guys can't help me - I don't think anyone can.

    I have included a HiJackThis log.

    Thank you in advance for your help!

    Edited By: Shadwo_Puter_Dude
    Reason: Read Me not run


    ~ In-line log Remove ~
     
    Last edited by a moderator: Dec 31, 2005
  2. Shadow_Puter_Dude

    Shadow_Puter_Dude MG Authorized Malware Fighter

    Welcome to MajorGeeks.com!

    Please follow forum guidelines and perform cleaning steps in the sticky thread before posting HijackThis logs.

    Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.

    - Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
    • Make sure you check version numbers and get all updates.
    After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis:

    Downloading, Installing, and Running HijackThis
     

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