DEP and install Zone Alarm Problem

Discussion in 'Software' started by kman, Aug 8, 2004.

  1. kman

    kman Private First Class

    I am trying to install Zone Alarm but I keep getting a Data Execution Prevention Alert stopping me from installing ZA even after I check the box to allow you to install programs. I am using XP Pro and the latest free version of ZA. Anyone got a fix for this? :rolleyes:
     
  2. Major Attitude

    Major Attitude Co-Owner MajorGeeks.Com Staff Member

    Understanding Data Execution PreventionData Execution Prevention (DEP) is a security feature in Microsoft Windows XP Service Pack 2 (SP2) that helps protect your computer against damage from viruses and other security threats. These types of threats attempt to run from protected memory locations in your computer that only Windows and other programs that you have installed should use.

    Unlike a firewall or antivirus program, DEP is not intended to help prevent harmful programs from being installed on your computer. Instead, DEP is designed to prevent viruses and other security threats from running (also referred to as executing) harmful code from any of your computer's protected memory locations.

    How does it work?

    DEP works with compatible microprocessors to mark some common memory locations as "non-executable." If a program tries to run code from a non-executable location, Windows closes the program. This helps prevent worms, viruses, and other security threats from attacking your computer while you run your installed programs. You are notified as soon as the problem occurs. By default, DEP is turned on for all programs on your computer.

    What can I do if DEP closes a program?

    Make sure that your security essentials are marked ON in Security Center. If you are using the recommended security settings and DEP closes the program, contact the software publisher to see if an updated version of the program is available. To open the Security Center, click Start, point to Settings, click Control Panel, and then double-click Security Center.

    If you cannot update the program and your security essentials are marked ON, you can turn off DEP for this program. To turn off DEP, click the Change Settings button in the Data Execution Prevention Alert dialog box. You must be logged on as an administrator to change your DEP settings.

    Is it safe to run a program that's been closed?

    Yes, if you leave DEP turned on for all programs. Every time Windows detects a data execution problem, it will close the program. To help protect your computer and keep your programs running more smoothly, use Automatic Updates to get the latest security updates delivered to your computer, or routinely get updates from the Windows Update Web site (http://www.microsoft.com/).

    Why isn't DEP available on my computer?

    To use this security feature, your computer must be running Microsoft Windows XP Service Pack 2 (SP2) or later, or Windows Server 2003 Service Pack 1 or later. Your processor must also be compatible with Data Execution Prevention (or "execution protection") technology.

    To check if DEP is compatible with your computer's microprocessor:

    To open System Properties, click Start, point to Settings, click Control Panel, and then double-click System.
    Click the Advanced tab. Then, under Performance, click Settings.
    Click the Data Execution Prevention tab.
    Make sure that the DEP settings are available.
    If your microprocessor is not compatible, the DEP settings will not be available, and at the bottom of the dialog box you will see a message indicating that your microprocessor does not support Data Execution Prevention.

    If this message does not appear and the DEP settings are not available, you are not logged on as an administrator for your computer. Only members of the Administrators group can manage DEP settings.

    Note

    To help prevent damage from viruses and other security threats, leave DEP turned on for all programs.
     
  3. Adrynalyne

    Adrynalyne Guest

    Yes, I do.

    You must add the program to the exception list.

    Welcome to Windows XP SP2. Shoddy coded apps are going to crash like this.

    Go to System Properties, Advanced tab.

    Go to Performance->settings.

    Go to the Data Execution Protection tab and add the installation .exe to the list.

    These are exceptions and should turn off DEP for it.

    Let me know if it works, there are still other answers, but I've got to run out the door. I can post it later.

    Question of curiosity, what CPU are you using?

    I'm curious to know if this was hardware DEP, or software DEP that kicked in.
     
  4. Adrynalyne

    Adrynalyne Guest

    MA beat me to it and had a better reply anyway :D :D
     
  5. Major Attitude

    Major Attitude Co-Owner MajorGeeks.Com Staff Member

    Yeah, I stole mine, but it made me look smarter, thinner and a whole lot sexier overall ;)
     
  6. kman

    kman Private First Class

    I try to add it to the list but it doesn't "take" it or something casue when I go to install it again, it gives me the same warning and it asks me to check it again. :)
     
  7. kman

    kman Private First Class

    Im using the AMD 64 3200+ 1GIG L2
     
  8. Adrynalyne

    Adrynalyne Guest


    ROFL!!!!
     
  9. Adrynalyne

    Adrynalyne Guest


    Did you try MA's solution?
     
  10. kman

    kman Private First Class

    I have tried to turn-off DEP for the ZA installer but it doesn't work. None of the things have worked so far. :rolleyes:
     
  11. Adrynalyne

    Adrynalyne Guest

    There is way to turn off DEP altogether.

    Do you really want to do that?
     
  12. kman

    kman Private First Class

    Yes I would like to know how to do that. I could turn it off, installl ZA and then turn it back on. :)
     
  13. Adrynalyne

    Adrynalyne Guest

    add /execute to your OS load options in the boot.ini. This is at your own risk.

    For example:

    [boot loader]
    timeout=30
    default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
    [operating systems]
    multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /fastdetect /execute

    There is a space between each switch.
     
  14. That is against the law and not welcome here.
     
    Last edited by a moderator: Aug 9, 2004
  15. lol sorry bout that last post admin...
     
  16. kman

    kman Private First Class

    What will this do?
     
  17. Adrynalyne

    Adrynalyne Guest

    Turn off DEP.

    Thats what you wanted...right?
     
  18. kman

    kman Private First Class

    I have never messed with my boot options and I wouldnt know what command lines to use to turn off DEP. :rolleyes:
     
  19. Adrynalyne

    Adrynalyne Guest

    I showed you.

    /execute


    Go to System Properties, startup and recovery settings, and click the Edit button.

    Be careful.
     
  20. kman

    kman Private First Class

    Thanks for your help but I still dont know how to do what you are telling me. Thanks though. :)
     
  21. Adrynalyne

    Adrynalyne Guest

    Tell ya what.

    Zip up your boot.ini file and post it here. I'll modify it for you.
     

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