DerBiz and Aurora Problems

Discussion in 'Malware Help (A Specialist Will Reply)' started by manyfastcars, Jun 27, 2005.

  1. manyfastcars

    manyfastcars Private E-2

    I have followed the tutorial and threads concerning these spyware but i still am having problems with both DerBiz and Aurora. I have attached my logfile from HJT and hopefully someone can further advise me as to what to do.
     

    Attached Files:

  2. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    First, please follow ALL the steps in this Sticky thread READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal

    After doing ALL of the above if you still have a problem:


    http://www.majorgeeks.com/images/grenade.gif Download HijackThis 1.99.1

    http://www.majorgeeks.com/images/grenade.gif Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJT

    http://www.majorgeeks.com/images/grenade.gif Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the ZIP file as your backups will not be safely stored.

    http://www.majorgeeks.com/images/grenade.gifBefore running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.

    http://www.majorgeeks.com/images/grenade.gifRun HijackThis and save your log file.

    http://www.majorgeeks.com/images/grenade.gif Post your log as an ATTACHMENT to your next post. (Do NOT copy/paste the log into your post as it will be removed).

    http://www.majorgeeks.com/images/grenade.gifNeed help with HJT? See this thread: NO HIJACK THIS LOG FILES BEFORE READING THIS: HJT Tutorial & LOG File Posting
     
  3. manyfastcars

    manyfastcars Private E-2

    thanks for your advice

    I followed the tutorial but am still having problems, although no way as severe as before.

    I have attached my logfile and hopefully i can be helped further.

    Cheers
     

    Attached Files:

  4. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    1 - Please EXTRACT all files from Qoologic Tool to its own folder - C:\Program Files\QoologicFinder . Then, DoubleClick Find-Qoologic.bat to run the tool. It should produce a log - Please attach that with your next post!

    2 - Please EXTRACT all the files form RKFiles Tool to its own folder named C:\Program Files\RKTOOL. Then, Please boot to SAFE MODE and DoubleClick rkfiles.bat to run the tool. Let it run and then, when it finishes, look for a log at C:\Log.txt and please attach that log.


    Now come back here and post both logs as attachments.
     
  5. manyfastcars

    manyfastcars Private E-2

    here are both the logs
     

    Attached Files:

    • file.txt
      File size:
      301 bytes
      Views:
      4
    • log.txt
      File size:
      864 bytes
      Views:
      4
  6. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Download Pocket KillBox


    Locate PocketKillbox
    (Procede with this step even if they do not show in blue)

    Now, Copy and Paste C:\WINDOWS\system32\dxqytih.exe into the box – If it exists, it will show up in Blue. Check the option to Delete on Reboot and Click the Red X and Yes to the confirmation message. A message will ask if you want to reboot now – Click NO.

    Now, Copy and Paste C:\WINDOWS\system32\ibohggr.dll into the box – If it exists, it will show up in Blue. Check the option to Delete on Reboot and Click the Red X and Yes to the confirmation message. A message will ask if you want to reboot now – Click NO.

    Now, Copy and Paste C:\WINDOWS\system32\kaumnn.exe into the box – If it exists, it will show up in Blue. Check the option to Delete on Reboot and Click the Red X and Yes to the confirmation message. A message will ask if you want to reboot now – Click NO.

    Now, Copy and Paste C:\WINDOWS\system32\PSof1.exe into the box – If it exists, it will show up in Blue. Check the option to Delete on Reboot and Click the Red X and Yes to the confirmation message. A message will ask if you want to reboot now – Click NO.

    Now, Copy and Paste C:\WINDOWS\system32\supdate.dll into the box – If it exists, it will show up in Blue. Check the option to Delete on Reboot and Click the Red X and Yes to the confirmation message. A message will ask if you want to reboot now – Click NO.

    Now, Copy and Paste C:\WINDOWS\system32\uci.exe into the box – If it exists, it will show up in Blue. Check the option to Delete on Reboot and Click the Red X and Yes to the confirmation message. A message will ask if you want to reboot now – Click NO.

    Now, Copy and Paste C:\WINDOWS\bhujmiwnvzf.exe into the box – If it exists, it will show up in Blue. Check the option to Delete on Reboot and Click the Red X and Yes to the confirmation message. A message will ask if you want to reboot now – Click NO.

    Now, Copy and Paste C:\WINDOWS\svcproc.exe into the box – If it exists, it will show up in Blue. Check the option to Delete on Reboot and Click the Red X and Yes to the confirmation message. A message will ask if you want to reboot now – Click YES.

    Allow Killbox to reboot your system. If you get any errors from Killbox just reboot manually. After you have rebooted and windows has loaded attach 2 new logs from the tools along with a fresh HJT log.
     
  7. manyfastcars

    manyfastcars Private E-2

    Followed that step

    Here are the logs
     

    Attached Files:

  8. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Please boot into Safe Mode with the Viewing of Hidden Files & Folders Enabled


    Now scan with HijackThis and Check the Boxes for the following:

    Make sure All Browser Windows are Closed when you Click FIX.

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://hsremove.com/done.htm
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://hsremove.com/done.htm

    O2 - BHO: CExtension Object - {0019C3E2-DD48-4A6D-ABCD-8D32436323D9} - C:\WINDOWS\cfgmgr52.dll

    O4 - HKLM\..\Run: [exp.exe] C:\WINDOWS\System32\exp.exe
    O4 - HKLM\..\Run: [cfgmgr52] RunDLL32.EXE C:\WINDOWS\cfgmgr52.dll,DllRun
    O4 - HKLM\..\Run: [exp] C:\WINDOWS\System32\exp
    O4 - HKLM\..\Run: [KavSvc] C:\WINDOWS\System32\juhnmm.exe reg_run
    O4 - HKLM\..\Run: [C:\WINDOWS\VCMnet11.exe] C:\WINDOWS\VCMnet11.exe
    O4 - HKLM\..\Run: [rFsg36W] dx7sm_s.exe
    O4 - HKLM\..\Run: [wfrryv] c:\windows\system32\mbansm.exe r
    O4 - HKCU\..\Run: [zztp] C:\WINDOWS\System32\zztp\svchost.exe
    O4 - HKCU\..\Run: [ao3mRWaEU] dsodmail.exe

    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE (file missing)
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE (file missing)

    O16 - DPF: {288C5F13-7E52-4ADA-A32E-F5BF9D125F98} (CR64Loader Object) - http://www.miniclip.com/puzzlepirates/miniclipGameLoader.dll
    O16 - DPF: {3FE16C08-D6A7-4133-84FC-D5BFB4F7D886} (WebGameLoader Class) - http://www.miniclip.com/ricochet/ReflexiveWebGameLoader.cab
    O16 - DPF: {972BB342-14A7-4660-83C1-51DDBEE171DB} - http://www.pacimedia.com/install/pcs_0009.exe
    O16 - DPF: {FC67BB52-AAB6-4282-9D51-2DAFFE73AFD0} - http://download.spyspotter.com/spyspotter/SpSp29952.41optYplkOmji/SpySpotterCabI nstall.cab

    O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe (file missing)

    Again, make sure All Browser Windows are Closed when you Click FIX.

    NOW:
    Click Start > Run > type services.msc and Click OK

    Locate System Startup Service (SvcProc) and RightClick on it to bring up the Service Properties Window.
    First: Stop the service by clicking the Stop Button.
    Next: Disable it by changing the Startup Type to Disabled and click Apply

    NOW:
    Navigate to and DELETE the following if they should remain:

    C:\WINDOWS\System32\zztp ←–– Delete this whole folder if it exist!

    C:\WINDOWS\System32\dx7sm_s.exe

    C:\WINDOWS\System32\mbansm.exe

    C:\WINDOWS\System32\dsodmail.exe

    C:\WINDOWS\System32\juhnmm.exe

    C:\WINDOWS\System32\exp.exe

    C:\WINDOWS\System\cxsq.exe

    C:\WINDOWS\cfgmgr52.dll

    C:\WINDOWS\VCMnet11.exe

    C:\Documents and Settings\All Users\Start Menu\Programs\Startup\kcrp.exe

    NEXT:
    Run CCleaner and Spybot S&D and have Spybot fix what it finds.
    Note: Dont forget to update Spybot S&D by selecting "Search For Updates"

    Then, as an added precaution, Go to Start > Run and type: cleanmgr and then click OK. Make sure the boxes for these are checked:
    Temporary Files
    Temporary Internet Files
    Recycle Bin


    And Click OK.


    Reboot to Normal Windows , Scan with HijackThis and attach the new log along with 2 new logs from the tools.
     
  9. manyfastcars

    manyfastcars Private E-2

    here are the logs
     

    Attached Files:

  10. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    I need both logs from the tools not just one. Run both tools and attach the 2 logs.
     
  11. manyfastcars

    manyfastcars Private E-2

    i cannot attach the qoologic file as it says the file is the same as the one i posted before, which it is. Nothing has come up in the log when i run the Qoologic tool.
     
  12. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Rename it to something else and it will allow you to upload it.

    Remember I need both logs, one from the Qoologic Tool and one from the RKFiles Tool.
     
  13. manyfastcars

    manyfastcars Private E-2

    ok.here's the qoologic log
     

    Attached Files:

  14. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Attach 2 logs to your next post, one from the Qoologic Tool and one from the RKFiles Tool.
     
  15. manyfastcars

    manyfastcars Private E-2

    here are the rktool and qoologic files
     

    Attached Files:

    • log.txt
      File size:
      686 bytes
      Views:
      2
    • file.txt
      File size:
      299 bytes
      Views:
      1
  16. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Locate PocketKillbox
    (Procede with this step even if they do not show in blue)

    Now, Copy and Paste C:\WINDOWS\system32\pvwegm.exe into the box – If it exists, it will show up in Blue. Check the option to Delete on Reboot and Click the Red X and Yes to the confirmation message. A message will ask if you want to reboot now – Click NO.

    Now, Copy and Paste C:\WINDOWS\bhujmiwnvzf.exe into the box – If it exists, it will show up in Blue. Check the option to Delete on Reboot and Click the Red X and Yes to the confirmation message. A message will ask if you want to reboot now – Click NO.

    Now, Copy and Paste C:\WINDOWS\system32\supdate.dll into the box – If it exists, it will show up in Blue. Check the option to Delete on Reboot and Click the Red X and Yes to the confirmation message. A message will ask if you want to reboot now – Click YES and allow your PC to reboot.

    • If you get an error message about Pending Operations, just reboot your computer manually.


    After you complete the above, attach 2 new logs from the tools.
     
  17. manyfastcars

    manyfastcars Private E-2

    here are the two logs
     

    Attached Files:

    • file.txt
      File size:
      303 bytes
      Views:
      3
    • log.txt
      File size:
      612 bytes
      Views:
      4
  18. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Locate PocketKillbox
    (Procede with this step even if they do not show in blue)

    Now, Copy and Paste C:\WINDOWS\system32\skblztd.exe into the box – If it exists, it will show up in Blue. Check the option to Delete on Reboot and Click the Red X and Yes to the confirmation message. A message will ask if you want to reboot now – Click YES and allow your PC to reboot.

    • If you get an error message about Pending Operations, just reboot your computer manually.


    After you complete the above, attach 2 new logs from the tools.
     
  19. manyfastcars

    manyfastcars Private E-2

    here are the two new logs
     

    Attached Files:

    • log.txt
      File size:
      646 bytes
      Views:
      3
    • file.txt
      File size:
      304 bytes
      Views:
      3
  20. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    1) Download TrojanHunter

    2) Install TrojanHunter, At the end of the install setup will prompt you to update definitions. Please do so!

    3) Once installed and updated, select drive C:\ and do a Full Scan. Remove all found infections, reboot and post your results from the scan.
     
  21. manyfastcars

    manyfastcars Private E-2

    here are two new logs from rktool and qoologic
     

    Attached Files:

    • log.txt
      File size:
      654 bytes
      Views:
      4
    • file.txt
      File size:
      305 bytes
      Views:
      2
  22. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Run Pocket Killbox again to do the below:

    Copy and Paste C:\WINDOWS\system32\supdate.dll.tcf into the box – If it exists, it will show up in Blue. Check the option to Delete on Reboot and Click the Red X and Yes to the confirmation message. A message will ask if you want to reboot now – Click No

    Copy and Paste C:\WINDOWS\bhujmiwnvzf.exe.tcf into the box – If it exists, it will show up in Blue. Check the option to Delete on Reboot and Click the Red X and Yes to the confirmation message. A message will ask if you want to reboot now – Click YES and allow your PC to reboot.


    • If you get an error message about Pending Operations, just reboot your computer manually.
    Then get a new RKfiles log and also post a new HJT log attachment
     
  23. manyfastcars

    manyfastcars Private E-2

    Here the two logs
     

    Attached Files:

  24. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    If you are using WinXP or WinMe, make sure you have system restore disabled (per the tutorial).
    For all OS types, make sure viewing of hidden files is enabled (per the tutorial).

    Please run HijackThis and click on the "Open the Misc Tools Section" button on the open page. Then select "Open process manager" on the left-hand side. Look for the following process (or processes) and one at a time kill them by selecting it and then click "Kill process". Then click yes.
    C:\WINDOWS\System32\juhnmm.exe
    C:\WINDOWS\system\cxsq.exe

    After killing all the above processes, click "Back".
    Then please click "Scan" and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    O4 - HKLM\..\Run: [KavSvc] C:\WINDOWS\System32\juhnmm.exe reg_run
    O4 - HKLM\..\Run: [kbmobu] c:\windows\system32\vlhbkz.exe r
    O4 - Global Startup: kcrp.exe.tcf
    O4 - Global Startup: kcrp.exe2504.tcf
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/1491dc06027af85e6106/netzip/RdxIE601.cab

    After clicking Fix, exit HJT.

    Goto C:\windows\Prefetch and delete all files!


    Locate and run PocketKillbox
    (Procede with this step even if they do not show in blue)

    Now, Copy and Paste C:\WINDOWS\System32\juhnmm.exe into the box – If it exists, it will show up in Blue. Check the option to Delete on Reboot and Click the Red X and Yes to the confirmation message. A message will ask if you want to reboot now – Click NO.

    Now, Copy and Paste C:\WINDOWS\system\cxsq.exe into the box – If it exists, it will show up in Blue. Check the option to Delete on Reboot and Click the Red X and Yes to the confirmation message. A message will ask if you want to reboot now – Click NO.

    Now, Copy and Paste c:\windows\system32\vlhbkz.exe into the box – If it exists, it will show up in Blue. Check the option to Delete on Reboot and Click the Red X and Yes to the confirmation message. A message will ask if you want to reboot now – Click NO.

    Now, Copy and Paste C:\Documents and Settings\All Users\Start Menu\Programs\Startup\kcrp.exe into the box – If it exists, it will show up in Blue. Check the option to Delete on Reboot and Click the Red X and Yes to the confirmation message. A message will ask if you want to reboot now – Click NO.

    Now, Copy and Paste C:\Documents and Settings\All Users\Start Menu\Programs\Startup\kcrp.exe.tcf into the box – If it exists, it will show up in Blue. Check the option to Delete on Reboot and Click the Red X and Yes to the confirmation message. A message will ask if you want to reboot now – Click NO.

    Now, Copy and Paste C:\Documents and Settings\All Users\Start Menu\Programs\Startup\kcrp.exe2504.tcf into the box – If it exists, it will show up in Blue. Check the option to Delete on Reboot and Click the Red X and Yes to the confirmation message. A message will ask if you want to reboot now – Click NO.

    Now, Copy and Paste C:\WINDOWS\system32\supdate.dll into the box – If it exists, it will show up in Blue. Check the option to Delete on Reboot and Click the Red X and Yes to the confirmation message. A message will ask if you want to reboot now – Click YES and allow your PC to reboot.

    • If you get an error message about Pending Operations, just reboot your computer manually.
    Post a new HJT log. And tell us how things are working.
     
  25. manyfastcars

    manyfastcars Private E-2

    Here is the HJT log

    Things are working much better

    No popups

    Also everytime I would boot up my computer, a process would automatically try to connect to the internet but that no longer happens
     

    Attached Files:

  26. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    The below line is still in your HJT log.


    O4 - HKLM\..\Run: [KavSvc] C:\WINDOWS\System32\juhnmm.exe reg_run

    Do you still see the C:\WINDOWS\System32\juhnmm.exe file? If not, just have HJT fix that line. If you do then run Pocket Killbox again to delete the file as given below:


    Copy and Paste C:\WINDOWS\System32\juhnmm.exe into the box – If it exists, it will show up in Blue. Check the option to Delete on Reboot and Click the Red X and Yes to the confirmation message. A message will ask if you want to reboot now – Click YES and allow your PC to reboot.

    • If you get an error message about Pending Operations, just reboot your computer manually.
    After reboot run HJT and fix that O4 entry if found. Then post a new HJT log. Come back here and tell me the results of these steps and tell us how things are working.
     
  27. manyfastcars

    manyfastcars Private E-2

    here is the new HJT log

    everything is working fine
     

    Attached Files:

  28. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Okay now you're clean. You must now run all the steps in the below thread especially step # 1 which is getting your Windows updates. You are way out of date and that is a big security risk:

    How to Protect yourself from malware!
     

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