derbiz.com

Please follow the steps below.

- Run ALL the steps in this Sticky thread READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal Make sure you check version numbers and get all updates.

- Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.


After doing ALL of the above you still have a problem:

- Download HijackThis 1.99.1

- Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJT

- Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file.

- Before running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.

- Run HijackThis and save your log file.

- Post your log as an ATTACHMENT to your next message. (Do NOT copy/paste the log into your post).

 

Please start your own thread but see what I already asked Imac141 to do. Do that before posting and make sure you tell us when you post that you have run the READ ME FIRST steps.

 

Complete the last part of my previous instructions..... post the HijackThis log.

 

Please install HijackThis per my instructions. You are running iot from the ZIP file which is what I specifically requested that you not do. You are running it from:


C:\Documents and Settings\scott\Local Settings\Temp\Temporary Directory 1 for hijackthis[2].zip\HijackThis.exe

 

Next you need to disable Spybot's Teatimer function as it will get in the way of fixing some of the problems.

To disable TeaTimer, run Spybot and click Mode and select Advanced Mode. Then click Tools and select Resident. Now in the right window pane, uncheck TeaTimer.
Also while this is open, in the left column now select IE Tweaks and then in the right pane make sure all the Miscellaneous locks are unchecked.
Now quit Spybot!

If you are using WinXP or WinMe, make sure you have system restore disabled (per the tutorial).
For all OS types, make sure viewing of hidden files is enabled (per the tutorial).

Please run HijackThis and click on the "Open the Misc Tools Section" button on the open page. Then select "Open process manager" on the left-hand side. Look for the following process (or processes) and one at a time kill them by selecting it and then click "Kill process". Then click yes.
C:\WINDOWS\vsnpstd.exe
C:\Program Files\Grya\Kjjjlgl.exe

After killing all the above processes, click "Back".
Then please click "Scan" and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://community.derbiz.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://hsremove.com/done.htm
R3 - Default URLSearchHook is missing
O4 - HKLM\..\Run: [snpstd] C:\WINDOWS\vsnpstd.exe
O4 - HKLM\..\Run: [zgonjerj] C:\WINDOWS\System32\nkrpndwj.exe
O4 - HKLM\..\Run: [Sjtgka] C:\Program Files\Grya\Kjjjlgl.exe
O4 - HKLM\..\Run: [checkrun] C:\windows\system32\eliteyri32.exe
O4 - HKLM\..\Run: [ASDPLUGIN] C:\WINDOWS\System32\uk_nm.exe -N
O4 - HKCU\..\Run: [NAV Auto Updates] csrssp.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O15 - Trusted Zone: http://awbeta.net-nucleus.com (HKLM)
O16 - DPF: {24311111-1111-1121-1111-111191113457} - file://c:\eied_s7.cab
O16 - DPF: {33331111-1111-1111-1111-611111193457} - file://c:\ex.cab
O16 - DPF: {33331111-1111-1111-1111-611111193458} - file://c:\ex.cab
O16 - DPF: {FC67BB52-AAB6-4282-9D51-2DAFFE73AFD0} - http://download.spyspotter.com/spyspotter/SpSp29952.40opt/SpySpotterCabInstall.cab
O21 - SSODL: SystemCheck2 - {54645654-2225-4455-44A1-9F4543D34545} - C:\WINDOWS\System32\vbsys2.dll

After clicking Fix, exit HJT.
Boot into safe mode and use Windows Explorer to delete:
c:\eied_s7.cab
c:\ex.cab
C:\WINDOWS\vsnpstd.exe
C:\Program Files\Grya <--- the whole folder
C:\WINDOWS\System32\nkrpndwj.exe
C:\WINDOWS\System32\uk_nm.exe
C:\WINDOWS\System32\csrssp.exe
C:\windows\system32\eliteyri32.exe <-- also delete any other filenames beginning with elite and ending with .exe. There can be as many as 10 of them sometimes.

If you get an error when deleting a file. Right click on the file and check to see if the read only attribute is checked. If it is, uncheck it and try again. Other wise open Task Manager and kill the process if running then delete the file.

Now run Ccleaner (installed while running the READ ME FIRST). Now if running Win XP goto c:\windows\Prefetch and delete all files in this folder.

Now we need to Reset Web Settings:
1) If you have an Internet Explorer icon on your Desktop, goto step 2. If not, skip to step 3.
2) Now right click on your desktop Internet Explorer icon and select Properties. Then click the Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK. Then skip step 3.
3) If you do not have an Internet Explorer icon on your Desktop, click Start, Control Panel (for some systems it may be Start, Settings, Control Panel), Internet Options, Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK.

Now reboot in normal mode and post a new HJT log. And tell us how things are working.