Desktop and Task Manager not working.

HatoriMama · Dec 4, 2009

I'm having a major issue with my computer. Before my desktop disappeared and my task manager became disabled, my computer restarted itself without warning.

The third time I turned it on, the desktop icons and the taskbar were gone and when I tried to access everything via task manager, it wouldn't show up. I have tried all of the following on both administrator and my username to access task manager, but neither of them worked:

Safe Mode
Safe Mode /w Networking
Safe Mode /w Command Prompt
Enable Boot Logging
Enable VGA Mode
Last known good configuration (your most recent savings that worked)
Directory Services Restore Mode (Windows Domain Controllers Only)
Debugging Mode
Disable Automatic Restart On System Failure

I can't access anything at all on my computer, not even my virus protection programs. Please help. =<

TimW · Dec 6, 2009

If you cannot boot in any mode ( safe or normal mode ) and you cannot run any of the READ & RUN ME FIRST. Malware Removal Guide there is not much we can do for you except suggest what is in the below quote box

[*]Take the hard disk out and scan it in another well protected PC
[*]Use another PC to make a special CD which you can boot from to try and run virus and spyware scans or to at least backup data. CDs like the below:

http://www.free-av.com/en/tools/12/avira_antivir_rescue_system.html

UBCD4Win

http://www.sysresccd.org/Main_Page

http://trinityhome.org/Home/index.php?wpid=1&front_id=12

[*]reinstall

Click to expand...

I would like to know if you can do anything in safe mode. Or is that the same situation as normal boot up?

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Desktop and Task Manager not working.

HatoriMama Private E-2

TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member