Desktop Hijacker - Help!

Discussion in 'Malware Help (A Specialist Will Reply)' started by lpontius1, Sep 29, 2008.

  1. lpontius1

    lpontius1 Private E-2

    Had a desktop hijacker problem, along w/ multiple others... Ran READ ME FIRST and most problems have disappeared. I apologize for the age of the logs; got pulled off this project in favor of another. Anyway, please let me know if you see anything suspect and thank you in advance! :)
     

    Attached Files:

  2. lpontius1

    lpontius1 Private E-2

    And here is my MGLogs.zip file! Thanks again you guys are great!
     

    Attached Files:

  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You really should not wait so long to post logs after running the cleaning procedure. With some forms of malware, the infection could just respread very quickly and this PC has NO PROTECTION software installed which is dangerous.

    You have more to do.


    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - Global Startup: GStartup.lnk = C:\Program Files\Common Files\GMT\GMT.exe
    O20 - AppInit_DLLs: jhofpv.dll

    NOTE: HJT may popup an error about the AppInit_DLLs line. Ignore it and click OK to continue.
    After clicking Fix, exit HJT.


    Now we need to use ComboFix to remove a bunch of malware files.
    • Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
      • If it is not on your Desktop, the below will not work.
    • Open Notepad and copy/paste the text in the below quote box into it:
    • Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    • At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    • You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    • Now use your mouse to drag CFscript.txt on top of ComboFix.exe
    • Follow the prompts.
    • When it finishes, a log will be produced named c:\combofix.txt
    • I will ask for this log below
    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Make sure that you tell me if you receive a success message about adding the above
    to the registry. If you do not get a success message, it definitely did not work.

    Now run Ccleaner!

    Now download and run the current version MGtools.exe


    Then attach the below logs:
    • C:\ComboFix.txt
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!
     
  4. lpontius1

    lpontius1 Private E-2

    Hello again! I followed all of your instructions and fixme.reg did give me a success message. The computer seems to be running a lot better and faster, and I haven't seen any behaviors that really set off alarm bells, so that's good. Incidentally, I noticed a few programs on this computer that I'm not familiar with and wondered what they are and what I should do w/ them. They are Cain & WinPcap.
    Is there anything else that you see that needs to be done, aside from installing protection software?
     

    Attached Files:

    Last edited: Oct 2, 2008
  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    If you did not install these then you can just uninstall them.
    And WinPcap is a packet capturing program that may have been install along with Cain & Abel.

    Since your logs are now clean, the below needs to be completed.

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommed you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /u
        • Notes: The space between the combofix" and the /u, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
      • Delete the C:\combofix folder from combofix (if it exists)
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    5. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    6. Go to add/remove programs and uninstall HijackThis.
    7. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
    8. If you are running Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    9. After doing the above, you should work thru the below link:
     

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