Desktop issue

Discussion in 'Malware Help (A Specialist Will Reply)' started by ddd331967, Dec 17, 2006.

  1. ddd331967

    ddd331967 Private E-2

    First let me say thanks, I followed the instructions up to 6C on the Support Forums readme file showthread 35407(a long night with dial-up) and the "cannot find file..." error listed below seems to be resolved. However the desktop issue remains and since I have got this far with your help I thought I would see if you had some advice or through the posted files still see some problems.

    Here's the original request for help: A while back I got hit with a virus that loaded a "virus removal web site and a message that said I had an infection" which took over my desktop. I loaded Spyware Doctor and downloaded a couple of other programs and got rid of the trojans/viruses/spyware or so I think. In the process I lost my desktop, it is visible in startup but turns to a blue sometimes flashing background. I was unable to fix this and just lived with it. However the other day an automatic download came thru to upgrade to Windows explorer 7.0, after this downloaded and installed I have been getting the same error over and over whenever I try and go into programs such as High Heat baseball. The error is " cannot find 'file\\\c:/windows/desktop.html'. make sure the path or internet address is correct".
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Majorgeeks!

    Yes you are still infected. We need all of the other logs requested in the READ & RUN ME to help you work thru this. Here is a list of the require logs (you only attached two of them):

    CounterSpy
    AVG Antispyware log - ONLY IF NEEDED you were not able to run CounterSpy
    Bitdefender - from step 6
    Panda Scan - from step 6
    runkeys.txt - the log from GetRunKey.bat
    newfiles.txt - the log from ShowNew.bat
    HijackThis <--- this is in step 7 and you need to do this too.
     

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