Device Driver

jimindigo · Feb 1, 2013

Hi Guys,
Could someone translate the following message
for me please? (novice): Device driver was not successfully
installed. Microsoft ISATAP Adapter #9 Failed.I have no
idea what that means.
Regards,
jimindigo

DavidGP · Feb 1, 2013

Hi

Can you tell us what Windows Version and Service Pack you are using?

In Device Manager what devices have yellow ! marks next to them?

If your PC is one from the likes of DELL, HP, Sony, etc what is the Make and model variant as this will assist us if we need drivers?

If your PC is a home or custom build what is the motherboard make and version?

If you don't know the version of PC or motherboard run the below as written.

Download the free, Speccy HERE then run Speccy and click File > Save as Text File, then attach the log as per instructions below (note: as Speccy also now lists more data it likely will have your Windows licence serial key also in the log, so look for Operating System and under that Serial Number and delete the code and Save the log)

Then attach your log to your next post as per these instructions HOW TO: Attach Items To Your Post
Click to expand...

Its very likely you need to install the Chipset driver for your PC make model/Motherboard and reboot and then see if the device is working as this one is an internet device driver.

You could try this HERE if all your drivers are ok and installed, with no yellow ! marks in Device Manager.

BUT it is a bit of a crap shoot, without a lot of the info that will be gleaned from the above questions, but we will figure it out for you.

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Device Driver

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DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member