Did I finally get rid of everything?

Discussion in 'Malware Help (A Specialist Will Reply)' started by sven86, Apr 29, 2011.

  1. sven86

    sven86 Private E-2

    Hi, I just want to double check if I got rid of every virus, malware, spyware, rootkits, and whatnot on my cousin's laptop. There was a url search hook that was causing problem, but I took care of that. Here are my HijackThis, DDS, and GMER log files. I also did a Goored log file as well.
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

  3. sven86

    sven86 Private E-2

    I do have the log files, what else do I need to do.
     
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    If you have the requested logs, just attach them to your next two replies. We need these:
    SAS
    MBAM
    RootRepeal -- if it runs.
    Combofix
    C:\MGLogs.zip -- from running the C:\MGTools.exe
     
  5. sven86

    sven86 Private E-2

    Here they are
     

    Attached Files:

  6. sven86

    sven86 Private E-2

    Plus also check the log files on my first post.
     

    Attached Files:

  7. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Since you have Avenger already installed, let's use it.

    First:
    Please use add/remove programs to uninstall:
    J2SE Runtime Environment 5.0 Update 9

    Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

    * Run avenger.exe by double-clicking on it.
    * -Do not change any check box options!!
    * Copy everything in the Quote box below, and paste it into the Input script here: part of the window:

    * Now click the Execute button.
    * Click Yes to the prompt to confirm you want to execute.
    * Click Yes to the Reboot now? question that will appear when Avenger finishes running.
    * Your PC should reboot, if not, reboot it yourself.
    * A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.

    Now run Ccleaner to clean out only temp files and nothing else!

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).Make sure that you watch for the license agreement for TrendMicro HijackThis and click on the Accept button TWICE to accept ( yes twice ).

    Then attach the below logs:

    * C:\Avenger.txt
    * C:\MGlogs.zip

    Make sure you tell me how things are working now!
     
  8. sven86

    sven86 Private E-2

    Here are the attachments. What logs did you find those viruses/malwares?
     

    Attached Files:

  9. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Look in the C:\MGLogs\Newfiles.txt.

    I am not seeing any malware remaining on your system, but please clean out this folder:
    C:\Documents and Settings\User\Local Settings\temp\

    Tell me what malware issues you are still having, if any.
     
  10. sven86

    sven86 Private E-2

    Nope, none so far. Thanks.
     
  11. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    If you are not having any other malware problems, it is time to do our final steps:

    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.We recommend them for doing backup scans when you suspect a malware infection.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.


    3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.

    10. After doing the above, you should work thru the below link:


    Malware removal from a National Chain = $149
    Malware removal from MajorGeeks = $0

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