Did "Run Me First" - still maybe an issue

Discussion in 'Malware Help (A Specialist Will Reply)' started by blvd_c50, Nov 2, 2007.

  1. blvd_c50

    blvd_c50 Private E-2

    First, thank you very much for having a site like this. It's a great place to turn when you don't know what to do.
    Background: McAfee began showing viruses detected and cleaned. After my computer began to become very slow, I did some research and came acrossed info about xlavba3 and xlavba6.exe. Not knowing what to do, I deleted xlavba3 and 6, but xlavba6 continued to come back and my computer was no better.
    I ran the run me first scans, etc. For the most part my PC seems to be running very well (aaplications, etc.). I still notice one thing happening , but don't know if it's related to my previous issues. A large majority of the times I launch a website, IE comes back with IE can not display the page.

    For some reason, I can not get the attachment window to open. It says a popup window was blocked, but I have popup blocker off.

    I'm having trouble even posting this.

    Can you help?

    Thanks in advance.
    Don
     
  2. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Welcome to MajorGeeks.com, please follow our standard cleaning procedures:

    http://www.majorgeeks.com/images/grenade.gif Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support

    • Make sure you check version numbers and get all updates.
    http://www.majorgeeks.com/images/grenade.gif Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

    http://www.majorgeeks.com/images/grenade.gifAfter doing ALL of the above and you still have a problem, make sure you have booted to normal mode and run the steps in the below thread to properly use HijackThis and attach the log:

    http://www.majorgeeks.com/images/grenade.gif Downloading, Installing, and Running HijackThis
    • Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around..
    http://www.majorgeeks.com/images/grenade.gifWhen you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:
    • CounterSpy Log - only for Windows XP, 2K, & NT users
    • AVG Antispyware Log - ONLY IF NEEDED you were not able to run CounterSpy. - only for Windows XP, 2K, & NT users
    • Bitdefender Log - from step 6
    • Panda Scan Log - from step 6
    • runkeys.txt - the log from GetRunKey.bat
    • newfiles.txt - the log from ShowNew.bat
    • HijackThis Log
    NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!
     
  3. blvd_c50

    blvd_c50 Private E-2

    My symptoms are getting worse. I now get the "blue screen" whenever my PC is hooked to the modem. If I unplug from the back of the PC, I can boot up normally. But, odd things occur like multiple (47) Help Center tasks fire off eating up 100% of CPU. I also found 2 backdoor files. I'm afraid my PC has been compromised even if I were successfully able to clean it up. I think I'm going to do a complete reinstall and start over. What do you think?
     
  4. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    It's completely up to you. We can remove the infections/problems but I will admit, it will take some time, work and patience. The length of the scans can vary but can take hours to run however they are thorough.

    If you would like to clean your system, follow the steps from my previous post and post the requested logs.
     

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