Died after running SUPERantispyware help?

Discussion in 'Malware Help (A Specialist Will Reply)' started by therealstarlette, May 27, 2008.

  1. therealstarlette

    therealstarlette Private E-2

    So i started with the READ & RUN ME FIRST page, then to the Windows XP Cleaning page, i got everything downloaded, not installed or running... then i started with the SUPERantispyware and it just went all down hill from there.. i got the blue screen of death.. missing some file, tried looking it up on another computer but never found the same exact file missing.. so i started by reinstalling windows, and overwriting what i had on it... i lost everything but my program files, i think.. lol.. hoping theres a way to get back all my pictures i lost as of course i just deleted them off of my memory card for the first time in 2 years...

    So i am posting my hjt log? to see if anyone could help me out.. I havent tried everything again as i must be missing something... not sure where to start again...

    I am still getting errors in my norton and spybot, these 2 programs i have always had on and running before all of this happend...

    Spybot i have to hit ok in the middle of the scan for some trojan log file, not sure what it is, and the norton keeps popping up saying i need to DL some integrety file update... i update it everyday and everyday it says i need to fix it.

    Any help would be greatly appreciated.

    Thanks,
    Starlette
     

    Attached Files:

    Last edited: May 27, 2008
  2. therealstarlette

    therealstarlette Private E-2

    update... log files...

    not sure what to do now...

    got to the end of MGtools and cannot get .net update to install.. its downloaded.. but will not install to get MGtools to finish?


    heres what i got.. what am i missing

    starlette
     

    Attached Files:

  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I'm not seeing any malware..perhaps you can tell me what exactly spybot is finding.

    I am also a little confused ...your system crashed to you formated and re-installed (new install) the OS? Then installed your programs?
     
  4. therealstarlette

    therealstarlette Private E-2

    spybot only found coupon bar, and microsoft windowssecurity disabled.

    yes, kinda.. lol.. during the superantispyware program it rebooted my system, when it came back on it was a blue screen to which i couldnt find the answer to using my other computer... my only course of action was to install windows again,, overwriting it.. it left my program files, but that was it.as far as i know..(finding my pictures would be wonderful).. so i started again with the read me part, and now im stuck at not being able to load the norton files correctly or the .net mainframe files update.. which is what i needed to be able to finish the MGtools..

    i hope that is what your looking for..

    looking forward to more responses..

    Thanks,
    Starlette
     
  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    It sounds like you are saying that you did a repair installation...which would leave all of your programs and files intact. Have you done a search for the pictures? Did you set up a new account? Have you run the Cleanup?

    What happens exactly when you try to run the MGTools.exe?
     

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