Disabled antivirus

Discussion in 'Malware Help (A Specialist Will Reply)' started by lazaruss, Feb 10, 2014.

  1. lazaruss

    lazaruss Private E-2

    Hi

    The main issues I was having was that my antivirus was automaticaly disabled and any new installation attempt failed. I was also having problems connecting to wireless network, It was connecting eventualy but wouldnt alow internet connection. A wired connection worked fine though.

    Anyway, I ran through the guide and it appears to have solved my main problems. However, I am sure I have missed somthing so I would appreciate it if someone could take a look at my log files to make sure they are clear.

    One thing I did notice during the Rouge Killer and hitman scans the computer rebooted itself, I wasnt in front of the screen to see what happend but no log files were created so I had to run the scans a scond time which succeeded. Not sure if you needed to know this but doesnt seem like normal behaviour to me.

    Thanks so much for your time.
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Rerun Hitman and have it remove all the PUP's.

    Reboot and rescan and attach the new log. Let me know what issues remain, if any.
     
  3. lazaruss

    lazaruss Private E-2

    Hi TimW

    Excuse my ignorance but what is a PUP? i just ran a hitman scan and it came up with 151 traces but none of them said PUP

    Thanks for your help
     
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Potential Unwanted Programs
     
  5. lazaruss

    lazaruss Private E-2

    Hi, Thanks for that TimW

    I have pretty much removed all the entrys in Hitman as they were just remnants of programs which have already been uninstalled.

    Asfter re booting and running the hitman scan again it found nothing, but I have included the log file as requested just in case.

    I am still having issues connecting to the wireless though, but it seems to be happening in safe mode aswell so Im guessing this may not be malware related?
     

    Attached Files:

  6. lazaruss

    lazaruss Private E-2

    Hi, Seems after many failed attempts to connect to wirless it seems to have eventualy connected on its own after a little time???
     
  7. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Yes, it would seem to not be a malware issue. If you continue to have problems, post in the software forum. :)
     

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