Disappointed , now what?

Discussion in 'Software' started by ccn, Feb 4, 2013.

  1. ccn

    ccn Private E-2

    Oh, i know your staff is superb, no question about it. I'm not worried about that, i managed to get a screen shot of the malware that was displayed on my screen so i thought it was important to post it.

    For me to accomplish a screenshot is unheard of, it takes me a good 20 minutes to break through the log in screen, but to get a screen shot , wow that's real progress.
     

    Attached Files:

  2. ccn

    ccn Private E-2

  3. ccn

    ccn Private E-2

    Screenshot is in welcome center thread and it won't let me re attach to this thread.
     
    Last edited: Feb 4, 2013
  4. ccn

    ccn Private E-2

    Re: Beyond lost computer user saying hi.

    I wanted to thank Majorgeeks for trying to help me but the tech said they couldn't find malware. I'm very very surprised because i am having my active x controls changed without my input and i am getting flash messages that malware is ahead on webpages.

    Oh well, i guess that's what sledge hammers are for.
     
  5. Adrynalyne

    Adrynalyne Guest

    That screenshot doesn't mean much.

    Google Chrome's malware prevention has gone into overdrive in the last couple of days. I got them coming here and other places, on a Mac. Click on advanced settings and go ahead with it if you know the site is safe.


    So, that is not your issue.
     
  6. ccn

    ccn Private E-2

    I ran the scanner Eset and it found the ( win 32 prc view app) which it claims is malware.

    I tried to get rid of it but was unsuccessful. Apparently my laptop does have malware but the tech can't distinguish it.
     
  7. falconattack

    falconattack Command Sergeant Major

  8. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member

    Re: Beyond lost computer user saying hi.

    Re: Using ESET's Online Scanner
     
  9. ccn

    ccn Private E-2

    Re: Beyond lost computer user saying hi.

    Ok, thank you. I very much appreciate you site and service and recommend MajorGeeks regularly.
     
  10. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member

    Re: Beyond lost computer user saying hi.

    You're welcome, ccn.
     
  11. ccn

    ccn Private E-2

    Re: Beyond lost computer user saying hi.

    Rkill 2.4.6 by Lawrence Abrams (Grinler) http://www.bleepingcomputer.com/ Copyright 2008-2013 BleepingComputer.com More Information about Rkill can be found at this link: http://www.bleepingcomputer.com/forums/topic308364.html Program started at: 02/06/2013 03:37:51 AM in x64 mode. Windows Version: Windows 7 Home Premium Service Pack 1 Checking for Windows services to stop: * No malware services found to stop. Checking for processes to terminate: * C:\Windows\SysWOW64\ACEngSvr.exe (PID: 3940) [WD-HEUR] 1 proccess terminated! Checking Registry for malware related settings: * No issues found in the Registry. Resetting .EXE, .COM, & .BAT associations in the Windows Registry. Performing miscellaneous checks: * Windows Defender Disabled [HKLM\SOFTWARE\Microsoft\Windows Defender] "DisableAntiSpyware" = dword:00000001 Checking Windows Service Integrity: * Windows Defender (WinDefend) is not Running. Startup Type set to: Manual Searching for Missing Digital Signatures: * No issues found. Checking HOSTS File: * No issues found. Program finished at: 02/06/2013 03:38:01 AM Execution time: 0 hours(s), 0 minute(s), and 9 seconds(s)


    I wanted to share with you what i found while running as many rootkit scanners as i could find . First let me say i had the Trojan Heur a while back and the program i got it from was Reimage. Kaspersky supposedly removed it but every webpage i go to the Reimage program pops up tempting me to click it, this made me very curious.

    So while i ran different Rootkits i found one that came up with a revealing reality. As you can see in the following attachment.

    Even though it says the process was terminated i'm convinced it has not because that Reimage program keeps popping up.

    I could not get this log to post in the normal attachment method so i apologize.
     
  12. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    So you bought this $70 program and got a Trojan with it?
    http://www.majorgeeks.com/Reimage_d6687.html

    If so, please contact the company. You paid money for a program that created problems so they should offer support.
     
  13. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi

    Do you have an ASUS PC/Laptop or a ASUS Motherboard?
    as the file picked up in the text in post #11 is an ASUS motherboard utility, and while malware can disguise themselves as any file, this could be a false positive.

    So what security software do you have installed, please name all.
    What version is your Kaspersky software and is it updated as Kaspersky had a hiccup with an update this week?

    Check by running Revo Uninstaller that there are no components of this app you believe gave you this malware and check it out.
     

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