Disk Usage 100% on startup

Hi,
I have just bought a new laptop from Dell for my girlfriend. She said she was having problems with the mouse cursor. It kept getting stuck on the right side of the screen. I rebooted the PC and went into task manager. Disk usage was at 100% for a couple of minutes and then recovered. I have taken a screen shot of Task Manager and resource manager and have included Bellarc also.

Please can you help? Thanks.

http://[URL=http://s901.photobucket.com/user/janner66/media/diskusage100_zps337e9091.jpg.html][IMG]http://i901.photobucket.com/albums/ac214/janner66/diskusage100_zps337e9091.jpg[/URL][/IMG]

Operating System System Model
Windows 8.1 (x64) (build 9600)
Install Language: English (United States)
System Locale: English (United Kingdom)
Installed: 29/07/2014 16:07:05
Boot Mode: UEFI with successful Secure Boot
Dell Inc. Inspiron 5547 A02
System Service Tag: 6SW8SZ1 (support for this PC)
Chassis Serial Number: 6SW8SZ1
Enclosure Type: Portable
Processor a Main Circuit Board b
2.40 gigahertz Intel Core i5-4210U
64 kilobyte primary memory cache
256 kilobyte secondary memory cache
3072 kilobyte tertiary memory cache
64-bit ready
Multi-core (2 total)
Hyper-threaded (4 total) Board: Dell Inc. 08KNCD A00
Serial Number: .6SW8SZ1.CN1296644N032E.
Bus Clock: 100 megahertz
UEFI: Dell Inc. A02 03/20/2014
Drives Memory Modules c,d
987.65 Gigabytes Usable Hard Drive Capacity
945.19 Gigabytes Hard Drive Free Space

ST1000LM024 HN-M101MBB [Hard drive] (1000.20 GB) -- drive 0, s/n S314J90F286977, rev 2BA30001, SMART Status: Healthy
8074 Megabytes Usable Installed Memory

Slot 'JDIMM1' has 4096 MB (serial number 977DED81)
Slot 'JDIMM2' has 4096 MB (serial number 977DED85)
Local Drive Volumes

c: (NTFS on drive 0) 987.65 GB 945.19 GB free

Controllers Display
Intel(R) 8 Series Chipset Family SATA AHCI Controller AMD Radeon R7 M265 [Display adapter]
Intel(R) HD Graphics Family [Display adapter]
Generic PnP Monitor (15.3"vis, October 2013)
Bus Adapters Multimedia
Microsoft Storage Spaces Controller
Intel(R) 8 Series USB Enhanced Host Controller #1 - 9C26
Intel(R) USB 3.0 eXtensible Host Controller - 0100 (Microsoft) Realtek High Definition Audio
Virus Protection [Back to Top]

Avira Desktop

Communications Other Devices

↓ Bluetooth Device (Personal Area Network)
Status: Cable unplugged
Dhcp Server: none responded
Physical Address: A0:88:69:41:2B:97
Connection Speed: 3 Mbps
Bluetooth Device (RFCOMM Protocol TDI)
↑ Intel(R) Dual Band Wireless-AC 3160
primary Auto IP Address: 192.168.0.10 / 24
Gateway: 192.168.0.1
Dhcp Server: 192.168.0.1
Physical Address: A0:88:69:41:2B:93
Connection Speed: 150 Mbps
Microsoft ISATAP Adapter
Microsoft Kernel Debug Network Adapter
↓ Microsoft Wi-Fi Direct Virtual Adapter
Status: Not connected to a network
Dhcp Server: none responded
Physical Address: A0:88:69:41:2B:94
↓ Realtek PCIe FE Family Controller
Status: Cable unplugged
Dhcp Server: none responded
Physical Address: EC:F4:BB:97:42:27
Teredo Tunneling Pseudo-Interface

Networking Dns Server: 192.168.0.1
Microphone (Realtek High Definition Audio)
Speakers / Headphones (Realtek High Definition Audio)
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery
Intel(R) Wireless Bluetooth(R) 4.0 + HS Adapter
Microsoft Bluetooth Enumerator
Microsoft Bluetooth LE Enumerator
Bluetooth Server
Airplane Mode Switch
Airplane Mode Switch Collection
I2C HID Device
Synaptics HID Device
Integrated Webcam
Standard PS/2 Keyboard
Dell Touchpad [Mouse]
PS/2 Compatible Mouse
Fax
Microsoft XPS Document Writer
Root Print Queue
Send To OneNote 2010
Microsoft Device Association Root Enumerator
Microsoft IPv4 IPv6 Transition Adapter Bus
Generic USB Hub
Realtek USB 2.0 Card Reader
USB Composite Device
USB Root Hub
USB Root Hub (xHCI)
Generic volume shadow copy

 

Funnily enough I have just installed Avira after uninstalling Mcafee. I have always felt that Avira was less heavy on the system than Mcafee. I don't think it is Avira as the problem was happening without Avira being on the system. I installed Avira about 2 hours ago in response to the problem.

I uninstalled Catalyst Control Centre but the problem still exists. Should the disc usage be at 100% on startup. Is that normal as it does recover later?

 

Disk usage is relative: 100% of 10MB/s is 1/6th - 1/10th of the maximum throughput of a modern notebook HDD, the disk queue does look rather high though (lots of small, non-consecutive files being loaded); a 2.5" HDD should run to ~70-100MB/s when loading large, consecutive files.

Look out for the Dell crapware that's loading and use MCPR to ensure McAfee is completely removed.

 

I have already used the Mcafee removal tool. I have had a look in programmes and I can't work out what is needed or not.

Here ar some things in the add/remove programmes:

Dell Product Registration
Dell Touchpad
Dell Update
My Dell
My Dell Client Framework
Quickset64

Can I remove any of those?

 

I'd remove all but the Dell Touchpad first time around, the others don't really offer anything that isn't already built into Windows or can be accomplished by downloading directly from Dell's site.

Some reading material:
Dell bloatware
Quickset64
Dell Touchpad

 

Thanks. I have removed all but the touchpad. It seems to be a lot better. It stil utilises 100% but not for so long. A lot less than it was. Is there anything else I can do to stop it going to 100% at all? Thanks for your help

 

EDIT It recovers more quickly at initialstartup but then rises back up to 100% and then fluctuates around 70% before rising again.

I have looked at the startup tasks and they are as follows:
EPSONPX730WD (I have disabled)
HYDRAVISION DESKTOP MANAGER (I have disabled)
AVGNT (I have left enabled)
AVIRA SYSTRAY (I have left enabled)
BCSSYNC (I have disabled)
BTMTRAYAGENT (I have disabled)
HOTKEYSCMDS (I have disabled)
IASTORICON (I have left enabled)
IGFXTRAY (I have left enabled)
PERSISTENCE (I have left enabled)
RTHDVBG (I have left enabled)
RTHDVCPL (I have left enabled)
CCleanerSkipUAC (I have disabled)
Optimize Start Menu cache Files (I have left enabled)
Synaptics Touchpad Enhancements ( I have left enabled)

 

Ensure that you're interpreting the graphs correctly: the scaling of the disk activity graph in Resource Manager is variable, in your earlier screenshot 10MB/s was 100% on the graph, that's really only 10-14% of maximum throughput.

Get further screenshots to illustrate what's happening now, one as soon as you can post-boot and another, say after 5 minutes uptime. Expand Disk Activity (that's the second section, minimised in your screenshot) to list in order of highest Write activity. Also check there for any process with higher than Normal Priority set.

These 3 I'd disable:

It's quite likely, as David suggested, that it's Avira creating excessive checking and slowing down Windows' task completion rate ("No, you can't write it to disk yet, I haven't finished check it!"). W8/8.1 is well protected with the stock Defender and inbuilt firewall activated, add Winpatrol, SpywareBlaster and Malwarebytes (Free versions) into the mix and you'll get ~95%+ of the current protection with a big reduction in impact.