display properties

hello,
when i go in to control panel and then display i get error message microsoft visual c++ runtime libary c/ windows/rundll32 abnormal termination
and when i right click on the desk top same error except c/windows.explorer and then i lose my desktop
any ideas
thank you
coalmover

 

Welcome to Major Geeks.

Please read this thread. The more information you give, helps us to better help you.

Have you run any anti-virus to rule that out?

Do you have all the lastest updates for your OS ( Operating System )?

Installed any new programs lately? I hate to suggest reformatting the Hard Drive, but that might be the case. From what I understand, it could be any number of things causing this. From a virus ( trojan or the like ), corrupt drivers or a bad install of some program.

I'm sure someone with a bit more knowledge will come along to help you, but please read that thread I posted & get back with us. Surely we can get this worked out.

 

sorry about the lack of info.. i am pretty green at this
i ran my mcafee a/v and came up with nothing
this all started after a windows update where i had 2 critical updatessecurity update msxml 4.0 and microsoft.net framework1.1 service pack 1. after i downloaded them i had some new programs in my add/remove program list...vqx Q833989,xlm parser and sdk, microsoft data access components kb870669,microsoft.net framework 1.1
i have no clue what these are

HP Pavilion 8870
amd 1.2 gig
80 harddrive

thank you for your response
if i post anything wrong or am missing something please correct me
i will listen to the ones who know
and again thank you

 

Bump

 

sorry dont understand that


i am running windows me

 

Suesman was on the right track when he asked you if you installed or upgraded any new programs lately. Have you installed any new software (or hardware) lately?

Like drivers for a new printer/scanner? (may be hardware compatibility issue)

Download any new programs recently?

If not, take a look at programs running in the background- anything that might be interfering with display. Disable any theme you might be running. Go back to the basic Windows desktop. Have you downloaded any type of desktop tweaker or enhancer? Run MSCONFIG and disable non-essential startup programs.

You keep your antivirus with updated definitions, right? If not, go to http://housecall.trendmicro.com/ for an online virus check. (some people do this anyway sometimes for a second opinion)

After you do that, post a HijackThis log.

 

Bump = I was just keeping this at the top so people would see & come in to help.

 

only new things dowmloaded before the mess up was the microsoft updates.
no back ground programs causing problems
msconfig is tha same as before the problems
cannot change themes cannot access display properties.
ran anti virus and adaware came up with zero

thank you
coalmover