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DLL Error Error loading C:\Windows\iwsdgm32.dll

Discussion in 'Majorgeeks Welcome Center' started by Joe3151973, Jul 23, 2011.

  1. Joe3151973

    Joe3151973 Private E-2

    Thank you in advance for any assistance. I am new and not sure where to post this due to not knowing if it is an OS problem or virus/malware issue. Receiving this DLL Error upon startup:

    DLL Error
    Error loading C:\Windows\iwsdgm32.dll
    The specified module could not be found

    My Google search found nothing on this error.

    Windows XP Pro
    Version: 5.1.2600 SP3 Build 2600
    X86 based PC

    Actions taken so far:
    -Ran Microsoft Fix It-reset IE settings-Fix It scan 50195-ran successfully
    -Cleared IE cache, cookies, etc-successful
    -ran Symantec Antivirus Scan Version successfully and detected no problems
    -Ran SUPERAntiSpyware-detected Trojans and removed
    -Ran Malwarebytes Anti-Malware-no results
    -Ran ComboFix-honestly do not know what it did? Finished successfully, don't understand log files
    -Couldn't open RootRepeal
    -Ran MGTools, don't know what it did either, appears to have finished and created logs in root, not sure...
    -Reviewed system for all House Cleaning items as directed and found none
    -Running Windows Update and learned there was 89 High Priority updates(not my machine)
    -Searched C:\Windows\iwsdgm32.dll and the file iwsdgm32.dll is not there.

    Additional Symptoms:
    -IE would not launch yesterday evening, even after reboots. Launched successfully today
    -When attempting to type on machine yesterday, many keys executed incorrect. For instance, hitting K would give you a 6, L would give you 5.

    Not sure if this is an aging OS issue, virus, malware, etc?

    Any suggestions? Running Windows update now. Any help would be appreciated. And thank you.
  2. sikvik

    sikvik Corporal Karma

    Hi and welcome to MGs. :)
    You need to start a new thread and attach the requested logs in:

    Last edited: Jul 23, 2011
  3. Joe3151973

    Joe3151973 Private E-2

    The issue is resolved. The steps above worked. Thank you!

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