Do I need to scan in multiple Safe Mode accounts in Windows?

Discussion in 'Malware Help (A Specialist Will Reply)' started by Rayzipan, Jun 30, 2010.

  1. Rayzipan

    Rayzipan Specialist

    Hello.

    Case scenario: A PC has 2 user Computer Administrator accounts such as CairoHacker & speed in this picture: http://www.codeproject.com/KB/winsdk/ShareWinXp/3.jpg

    If I boot into safe mode in lets say the account 'speed' to do scans for viruses and spyware, will this also remove viruses and spyware from 'CarioHacker' account? Or do I have to boot into safe mode in each account to do the scans?

    Also lets say in another scenario that the account CairoHacker was just a limited account, would scans done in the account 'speed' also clean up malware in the CairoHacker account?
     
    Rayzipan, Jun 30, 2010
    #1
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    First, it would be best to run the scans in normal start up mode. Most of the times, all you need to do is scan in an account with Admin. privileges. If there are multiple accounts with Admin. privileges, then it sometimes becomes necessary to scan the other accounts with just SAS and MBAM to see if there is anything that got missed. Does this answer your question?
     
    TimW, Jun 30, 2010
    #2
  3. Rayzipan

    Rayzipan Specialist

    Hello TimW.

    So if I have one Administrator user such as 'CairoHacker' and another account that is a limited user, then I only need to scan in the CairoHacker account?

    Why would it be better to scan in normal mode rather than in safe mode?
     
    Rayzipan, Jul 1, 2010
    #3
  4. Rayzipan

    Rayzipan Specialist

    Do you mean Spybot Search & Destroy & Malwarebytes Anti-Malware when you say "SAS and MBAM"?
     
    Rayzipan, Jul 1, 2010
    #4
  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Safe mode could be hiding some of the malware processes. That is why we prefer the scans be done in normal mode. If that isn't possible, then we would start with safe mode.

    SAS --> SuperAnti-spyware
    MBAM --> MalwareBytes Anti-malware.

    If you are having issues, please follow these instructions:
    READ & RUN ME FIRST. Malware Removal Guide
     
    TimW, Jul 1, 2010
    #5
  6. Rayzipan

    Rayzipan Specialist

    Thank you TimW.
     
    Rayzipan, Jul 2, 2010
    #6
  7. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You are most welcome. :)
     
    TimW, Jul 2, 2010
    #7

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