Do you have a Codemaster account

Discussion in 'The Lounge' started by BILLMCC66, Jun 13, 2011.

  1. BILLMCC66

    BILLMCC66 Bionic Belgian

    I got this E-Mail today and i am not sure if it is legit but just in case it is here are the details.

    Important information regarding your account
    ---------------------------------------------------------------------

    Dear valued Codemasters customer,

    On Friday 3rd June, unauthorised entry was gained to our Codemasters.com
    website. As soon as the intrusion was detected, we immediately took
    codemasters.com and associated web services offline in order to prevent
    any further intrusion.

    During the days since the attack we have conducted a thorough
    investigation in order to ascertain the extent and scope of the breach
    and have regrettably discovered that the intruder was able to gain
    access to the following:

    Codemasters.com website

    Access to the Codemasters corporate website and sub-domains.

    DiRT 3 VIP code redemption page

    Access to the DiRT 3 VIP code redemption page.

    The Codemasters EStore

    We believe the following have been compromised: Customer names and
    addresses, email addresses, telephone numbers, encrypted passwords and
    order history. Please note that no personal payment information was
    stored with Codemasters as we use external payment providers, meaning
    your payment details were not at risk from this intrusion.

    Codemasters CodeM database

    Members' names, usernames, screen names, email addresses, date of birth,
    encrypted passwords, newsletter preferences, any biographies entered by
    users, details of last site activity, IP addresses and Xbox Live
    Gamertags are all believed to have been compromised.

    Whilst we do not have confirmation that any of this data was actually
    downloaded onto an external device, we have to assume that, as access
    was gained, all of these details were compromised and/or stolen.

    The Codemasters.com website will remain offline for the foreseeable
    future with all Codemasters.com traffic re-directed to the Codemasters
    Facebook page instead. A new website will launch later in the year.

    Advice

    For your security, in the first instance we advise you to change any
    passwords you have associated with other Codemasters accounts. If you
    use the same login information for other sites, you should change that
    information too. Furthermore, be extra cautious of potential scams, via
    email, phone, or post that ask you for personal or sensitive
    information. Please note that Codemasters will never ask you for any
    payment data such as credit card numbers or bank account details, nor
    will Codemasters ask you for passwords or other personal identifying
    data. Be aware too of fraudulent emails that may outwardly appear to be
    from Codemasters with links inviting you to visit websites. The safest
    way to visit your favourite websites is always by typing in the address
    manually into the address bar of your browser.

    Unfortunately, Codemasters is the latest victim in on-going targeted
    attacks against numerous game companies. We assure you that we are doing
    everything within our legal means to track down the perpetrators and
    take action to the full extent of the law.

    We apologise for this incident and regret any inconvenience caused.

    We are contacting all customers who may have been affected directly.

    Should you have any concerns or wish to speak to a member of our
    Customer Services team, please email them at
    custservice@codemasters.com.

    You have been sent this email as part of your Codemasters Code M
    membership. If you have any questions or queries about this email or
    your CodeM account, please email CodeM@codemasters.com. The Codemasters
    Software Company Limited, registered in England (Company No. 2044132)
    whose registered office is at Codemasters Campus, Southam, Warwickshire,
    CV47 2DL, England. For more Privacy information, please read the
    Codemasters Privacy Policy : http://www.codemasters.co.uk/privacy/
     
  2. augiedoggie

    augiedoggie The Canadian Loon - LocoAugie (R.I.P. 2012)

  3. BILLMCC66

    BILLMCC66 Bionic Belgian

    Those are my suspicions exactly Augie but just on the chance it was legal i posted it.
    I have a Hotmail account just for things i dont want to use my proper E-Mail account for and just today i got 7 junk mails one of them offering me 5.2$
    and another sending nude pictures of Susan, their security must be a disaster.
     

    Attached Files:

  4. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi Bill

    That one is legit as Codemasters did have an intrusion into their servers, don't think it was the same 2 groups that have been in the press of late, and could be a bit of blamemongering from CM.

    The customer support email addy is legit also.

    Bill are you on their system as having a CM game or account setup? or was this a random email?
     
  5. satrow

    satrow Major Geek Extraordinaire

    The full copy/paste might not truly show what the links in the email are.

    That could be a phishing email, someone wanting access to your gaming account and then on to your PayPal or w/e accounts are linked to it.

    Checkout the full email headers Bill.
     
  6. Wenchie

    Wenchie I R teh brat

    Yeah, I'm going to go with David. That email is Legit. It is merely informing you of a situation and not asking you to do anything other than to change your password, which it does not provide a link for you to do, it assumes you will simply log in at the website. It also further warns you that if you have other accounts with the same data, at other places, you should assume they are at risk and change them as well.

    Phishing emails generally follow a format where they tell you there was a problem with YOUR account and you need to log in to a provided link and verify your information is correct.. this email is informing you of a security breach on the company's side and telling you to change your information, not verify it.
     
  7. BILLMCC66

    BILLMCC66 Bionic Belgian

    Sorry for taking time to reply David (i had a system crash and it took a while to get back up and running)
    I don't have an account it was just random along with the other junk in the Hotmail account.
     
  8. oma

    oma MajorGeek

    Bill, unsolicited mail can be classified as spam or phishing IMHO, especially if you don't have an account with them. Dump it.

    Not too long ago, I received an email from a bank that I deal with. It said that I had an online account (which I don't have with them) and to click on the link. Immediately I called the bank and they told me that it was phishing and that they were aware of it. One phrase in that letter was cut off and that made it even more suspicious. ;)

    The email you received seems to be well written and thus makes it look *genuine*.

    BTW: I have my spam box set up to delete all emails immediately but this bank email arrived in my inbox. Thing was that this email showed up in my primary email account.
     
  9. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Thats troubling as I know the text in that email is correct but as Satrow mentions the URLs may not be what they seem, unless they do actually goto the addresses they list?

    The worrying part is that you do not have an account, curious to whether you had signed up to any mailing list for that company of affiliates?

    But as you well know Bill and I know you will do is delete delete the email as junk.


    To others reading this I totally agree with Satrow in that in the main you need to hover over the URL hyperlinks and just see if they goto a recognisable address and one from that company, a random URL or an IP address (eg 100.100.100.100) is suspect and delete the email.
     
  10. satrow

    satrow Major Geek Extraordinaire

    I'm not certain but I think that even the 'on hover' element can be falsified, to be sure, I usually copy the URL and paste it into Notepad to check it - even then, if the URL appears to take you somewhere other than the main top-level page for the expected site, something could have been pre-loaded on that landing page.

    There's also a real and increasing risk of cookie 'stealing' which would give 'them' most of what they need to crack any accounts you may have recently visited. You're currently logged into FB on another tab? Inside 2 minutes, they've emailed all your FB contacts with some phishing email :( and you have to recover your account.
     
  11. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Yeah you maybe right Satrow, in that majority of the time of you have the Status bar in your browser enabled it will show the links first direction but if its a hyperlink that re-directs you are kinda buggered. Not everyone has the Status bar enabled, personally I think its a great tool in knowing in the first instance where you link is going.

    Think lessons are to be learned in that...
    1. If you have never dealed with said X company, delete the email
    2. If the email is or looks like its from a company you deal with then check the URL links out, if they dont look right a in IP addresses instead of a normal worded link then delete.
    3. If its from a Finance or Retail company and it says they have had a breach of accounts and click here and enter your User/Password then delete or forward the email to your companies support or fraud dept, BANKS and most if not all Retail companies DO NOT ASK for your account info in emails or actually in a phonecall.
    4. Above all if it doesn't feel right, then its not, delete the email as the company will contact you in a normal route, or you can call them to double check, even if its legit sounding never always trust it, double check.
     
  12. BILLMCC66

    BILLMCC66 Bionic Belgian

    I do not open anything i am not 100% sure of, i have been bitten before.
    Personally i hate Hotmail but it is handy to have it for times when i do not want to give out my real e-mail.

    I have had this week alone 4 or 5 offering me millions of $ if i will just let them use my name and bank plus 2 from the FBI telling me they have intercepted money in my name and so it goes on.
     

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