Does A2 remove the trojan.startpage?

Discussion in 'Malware Help (A Specialist Will Reply)' started by tankz, Mar 8, 2005.

  1. tankz

    tankz Private E-2

    My server at work got infected with the trojan.startpage. I have Symantec Antivirus corporate edition 9 installed, and it catches and quarantines it. But I still get a message saying that it keeps detecting and quarantining it. I was wondering if A2 will remove the trojan.startpage from my server?

    Thanks.
     
  2. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

  3. tankz

    tankz Private E-2

    I did run the Symantec online virus scan and it did not find anything regarding to trojan.startpage on the C:\.

    Anything else?
     
  4. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Do you have the EXACT name of the infection as there are several of these type infections.
     
  5. tankz

    tankz Private E-2

    This what the Symantec Quarantine notice said:

    Trojan.StartPage

    C:\Docs&Settings\Administrator.xxxx\Desktop\vv.dat
    C:\Docs&Settings\Administrator.xxxx\local Settings\Temp C:\WINNT\system32\CTFMON32.EXE
     
  6. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    First, I would suggest following all the steps listed in this sticky thread as you seem to have more problems then just this startpage trojan.

    READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal

    If you follow every step in here and still have this problem then procede.

    Make sure you have HijackThis 1.99.1 and follow the guidelines on where to install it and how to post a log as an ATTACHMENT.
    All instructions are covered in the sticky thread
    NO HIJACK THIS LOG FILES BEFORE READING THIS: HJT Tutorial & LOG File Posting
     

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