done that... getting nowhere.

Discussion in 'Malware Help (A Specialist Will Reply)' started by Randominity, Sep 12, 2010.

  1. Randominity

    Randominity Private E-2

    have an especially crafty trojan/dropper on my hands... it shuts down just about everything except the browser, which is only good for serving the malwares purpose... tried rkill to no avail... got desperate and tried to run malware removal software in safe mode, but MWB was stopped on the next normal startup as it was trying to do the job. now i cant even start the computer.

    this has to be the most impossible case ive come up against, any suggestions?
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

  3. Randominity

    Randominity Private E-2

    thank you, i was on my way to making a Damn Small Linux boot cd to recover the personal files and scrap all hope of fixing the issue barring a re-install. it looks like a couple of these rescue cd's may fix windows... *crosses fingers*
     
  4. Randominity

    Randominity Private E-2

    ok.... i think the malware is gone now, but the end user experience hasnt improved much...

    i can now go through most of the boot sequence in safemode and in normal mode, BUT the end result is a blank backround screen with a cursor that i can move around the screen.

    tried ctrl alt del to see if i could run through task manager, but no responce.

    i am running a vista 64 bit here.
     
  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    What was removed and how did you remove it?

    Do you know exactly what Malwarebytes removed? Was it explorer.exe?


    If your malware is really gone ( are you sure ) then perhaps you just have problems with Windows itself. [/QUOTE]Have you backed up all important data? You could be looking at a reinstall. The below may be helpful for you to do backups if you have not already done so.




    Ubuntu LiveCD
     
  6. Randominity

    Randominity Private E-2

    in the mean time ive been through an interesting ordeal... suffice to say, i ended up following your advice before you gave it. not only did i use Ubuntu to back up my files, but i erased everything and installed it as the main OS afterwards. Im rather happy with it - unfortunately im working on this for someone else, and need the origional OS.

    since nothing else worked (including the recovery partition that wouldn't boot, and vista's repair boot-disk, which couldn't even find my hard-drive) I'm downloading a set of recovery disks intended for the system i am working with - that coupled with the genuine product key should fix the issue.

    although it may be premature, id say this issue is likely resolved.
     
  7. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Okay well good luck with it.
     
  8. Randominity

    Randominity Private E-2

  9. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You may require SATA drivers for windows to detect your hard disk. Someone should be able to help you with this in the Hardware Forum.

    When you installed Ubuntu, what did you do to the harddisk? Did you delete all partitions and create a partition for Ubuntu? You may not have a bootsector for Windows anymore and perhaps that is your problem. Either way, this is still a topic to work out in the Hardware Forum.
     

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