Dos window keeps popping up. Please help

Discussion in 'Malware Help (A Specialist Will Reply)' started by Jim_antispy_novice, Aug 14, 2012.

  1. Jim_antispy_novice

    Jim_antispy_novice Private E-2

    Hi, I really need help with my wife's computer. It seems to have big problems. The dos screen pops up regularly and disapears too quickly to read the messages but I suspect it is heavily infected. Its XP and I have run the procedure although Hitman kept crashing (couldn't run it).

    Also running MG Tools there was a Process Dll.exe error.

    I have attached the 3 logs I could get. Very grateful for any help.

    James
     

    Attached Files:

  2. thisisu

    thisisu Malware Consultant

    Hello James,

    Your logs are clean and this does not appear to be malware related.

    Delete this: C:\WINDOWS\Tasks\WGASetup.job

    Reboot

    Let me know if problem persists.
     

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