Download Performance Reduction Problem

sackman68 · Apr 7, 2006

Dear MajorGeeks Malware Forum:

I have followed the procedure in "READ & RUN ME FIRST Before Asking for Support" (http://forums.majorgeeks.com/showthread.php?t=35407), and still my problem persists, and so I hope that you can support me.

I am having consistent and reproducable reduction of download speed from the internet, which works for a 20-30 second cycle at 80-100 kpbs, and then 30-40 seconds of 0.00 kpbs, and then it returns and drops out again, consistenly without exception.

I have uploaded the logs of the scans.

I hope that one of you can help me.

Best Regards,

Sackman68

sackman68 · Apr 7, 2006

Hello Malware specialists:

I tried to follow the upload log/txt file procedure, but I kept getting unexplainable errors. Here are my logs for the scans which I performed.

Inline logs removed and attached as per guide

chaslang · Apr 7, 2006

Welcome to Majorgeeks!

You problmes with download speed may be a physical hardware problem and not malware. I assume you are on an analog modem dial-up connection?

Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
O1 - Hosts: 169.254.110.168 HP000D9D0F6EA8
After clicking Fix, exit HJT.

Now download HOSTER and then follow the below steps.

Unzip Hoster to a convenient folder such as C:\Hoster

Run Hoster.exe, click Restore Original Hosts and then click OK.

Click the X to exit the program

Now attach a new HJT log. And let me know if there is any change in your problem. I doubt the above has anything to do with it.

sackman68 · May 1, 2006

Hi Chaslang:

I am not regularly home as I travel frequently, and so I appologize for the delay in responding to you. I use an ADSL modem, which reguarly allows me to download 141 kpbs. I have now checked my TCP/IP activity with the netstat command, and performed a trace route. This allows me to monitor the traffic, but I have not been able to identify the source of the problem on this PC.

I tried the things which you proposed, and you are right, they do not resolve the problem. Here is the latest HJT Log. I hope that you can help.

Thanks & Best Regards,

Sackman

chaslang · May 1, 2006

Well all I can say about your logs are two things:

you are clean

but you have no antivirus application installed which is very dangerous. You should observe the steps in: How to Protect yourself from malware!

You're problems may be related to your DSL connection itself.

sackman68 · May 1, 2006

Dear Chaslang:

I used my work laptop with the same connection, and the download speed was correct, so there is some annoying little piece **** somewhere in my current system set-up which is creating this problem. I am actually running Zone-Alarm, and it had been working great, until I encountered this annoyance. I really appreciate that you took the time to help me, and that you are a wonderful resource for the anti-malware and geek community.

Its starting to look like I'm going to have to do a fresh installation.

Best Regards,

Sackman

chaslang · May 1, 2006

sackman68 said:

I used my work laptop with the same connection, and the download speed was correct, so there is some annoying little piece **** somewhere in my current system set-up which is creating this problem.
Click to expand...

It does not appear to be anything that I can help you with in the Malware Forum. As you suggest, check everything related to your configuration settings.

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Download Performance Reduction Problem

sackman68 Private E-2

sackman68 Private E-2

Attached Files:

HJT and Bitdefender log.txt

chaslang MajorGeeks Admin - Master Malware Expert Staff Member

sackman68 Private E-2

Attached Files:

hijackthis.log

chaslang MajorGeeks Admin - Master Malware Expert Staff Member

sackman68 Private E-2

chaslang MajorGeeks Admin - Master Malware Expert Staff Member