Download/run spyware, loss homepage

Discussion in 'Malware Help (A Specialist Will Reply)' started by tdragger, Feb 21, 2005.

  1. tdragger

    tdragger Private E-2

    I downloaded and run several spyware programs such as CW Shredder, Spyblaster, Spybot, About Buster, Hsremove, Spyblaster and Hijack this.
    As a result, I believe, now can not log onto my home page. When viewing from my favorites I could visit other sites. My Express Net speed-up sevice also stop working.
    At the advice of my ISP I uninstalled the internet sevice and reloaded. now I can not find any page.
    Any suggestions?
    Thanks!!
     
  2. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    You should NEVER just install and run a program without knowing it well or asking someone who does. About Buster & Hsremove should ONLY be used if your infected with the about:blank hijacker. Hijack This should NEVER be used unless you know the program well or ask someone who does FIRST. Using these tools inappropriately could result in major problems. Hijack This detects many things not all of which are bad, so next time BE MORE CAREFUL! ASK!

    First of all, why are you running these programs? Do you think your infected with spyware? If so,

    Please follow ALL the steps in this Sticky thread READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal

    If you already have any of the programs linked in the tutorial please double check your version to make sure you have the latest one and that you have any/all updates for the programs.

    NOTE: In order to resolve the issues you are having it is very important that you at least try to perform all the steps as outlined. If you have any difficulty please post back letting us know what steps you have completed, what you found while doing the scans if anything and details about any problems you have encountered in completing the steps. The more details you can provide the better.


    After doing ALL of the above if you still have a problem:

    Make sure you have HijackThis 1.99.1 and follow the guidelines on where to install it and how to post a log as an attachment. This is all covered in the sticky thread NO HIJACK THIS LOG FILES BEFORE READING THIS: HJT Tutorial & LOG File Posting

    Now post a HijackThis log as an attachment to your message (Do not post the log inline). All running programs should be closed, including your web browser, e-mail. Close before running Hijack This!

    To repeat: Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file. Place it in its own folder, for example C:\Program Files\HJT


    We are very busy here at MajorGeeks.Com PhilliePhan, Chaslang or myself with check back when time permits.!
     

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