Downloaded a virus via Bittorrent, can't remove it

Discussion in 'Malware Help (A Specialist Will Reply)' started by thecomotiongroup, May 9, 2007.

  1. thecomotiongroup

    thecomotiongroup Private E-2

    Hi,

    I just downloaded a "keygen" from bittorrent, and when I opened the exe file, nothing happened, then the exe file disappeared/deleted itself. I am pretty convinced that this was a virus, because my computer has slowed down significantly.

    Now this part is unbelievable - I went online to download an antivirus program or the online Trend Micro scan, AND MY BROWSER (Firefox and IE) WON'T LET ME ACCESS ANY ANTI-VIRUS WEBPAGES!!! I managed to download Hijackthis and Spybot by downloading them through download.com, but it wouldn't let me go directly to the official sites! How strange is that?

    Attached are links to the original file that I downloaded, if someone can scan it for me and deduce how to fix the problem, and also my Hijackthis log. (I hosted them on senduit.com for one week so you can access them.)

    Thanks so, so much.

    Hijackthis log is at - http://senduit.com/3b7234

    Original d/l file is at - http://senduit.com/8624cc
     
    thecomotiongroup, May 9, 2007
    #1
  2. thecomotiongroup

    thecomotiongroup Private E-2

    Among the anti-virus sites that I can't get to are: pandasoftware.com and bitdefender.com, so I can't run those online tests.
     
    thecomotiongroup, May 9, 2007
    #2
  3. thecomotiongroup

    thecomotiongroup Private E-2

    I got pandasoftware's activescan working:


    Incident Status Location

    Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\Dan Ackerman\Application Data\Mozilla\Firefox\Profiles\plbo4pcw.default\cookies.txt[.doubleclick.net/]
    Spyware:Cookie/Tribalfusion Not disinfected C:\Documents and Settings\Dan Ackerman\Application Data\Mozilla\Firefox\Profiles\plbo4pcw.default\cookies.txt[.tribalfusion.com/]
    Spyware:Cookie/2o7 Not disinfected C:\Documents and Settings\Dan Ackerman\Application Data\Mozilla\Firefox\Profiles\plbo4pcw.default\cookies.txt[.2o7.net/]
    Spyware:Cookie/QuestionMarket Not disinfected C:\Documents and Settings\Dan Ackerman\Application Data\Mozilla\Firefox\Profiles\plbo4pcw.default\cookies.txt[.questionmarket.com/]
    Spyware:Cookie/Atlas DMT Not disinfected C:\Documents and Settings\Dan Ackerman\Application Data\Mozilla\Firefox\Profiles\plbo4pcw.default\cookies.txt[.atdmt.com/]
    Spyware:Cookie/RealMedia Not disinfected C:\Documents and Settings\Dan Ackerman\Application Data\Mozilla\Firefox\Profiles\plbo4pcw.default\cookies.txt[.realmedia.com/]
    Spyware:Cookie/Adrevolver Not disinfected C:\Documents and Settings\Dan Ackerman\Application Data\Mozilla\Firefox\Profiles\plbo4pcw.default\cookies.txt[.adrevolver.com/]
    Spyware:Cookie/Advertising Not disinfected C:\Documents and Settings\Dan Ackerman\Application Data\Mozilla\Firefox\Profiles\plbo4pcw.default\cookies.txt[.advertising.com/]
    Spyware:Cookie/Overture Not disinfected C:\Documents and Settings\Dan Ackerman\Application Data\Mozilla\Firefox\Profiles\plbo4pcw.default\cookies.txt[.overture.com/]
    Spyware:Cookie/Statcounter Not disinfected C:\Documents and Settings\Dan Ackerman\Application Data\Mozilla\Firefox\Profiles\plbo4pcw.default\cookies.txt[.statcounter.com/]
    Spyware:Cookie/Apmebf Not disinfected C:\Documents and Settings\Dan Ackerman\Application Data\Mozilla\Firefox\Profiles\plbo4pcw.default\cookies.txt[.apmebf.com/]
    Spyware:Cookie/Mediaplex Not disinfected C:\Documents and Settings\Dan Ackerman\Application Data\Mozilla\Firefox\Profiles\plbo4pcw.default\cookies.txt[.mediaplex.com/]
    Spyware:Cookie/YieldManager Not disinfected C:\Documents and Settings\Dan Ackerman\Application Data\Mozilla\Firefox\Profiles\plbo4pcw.default\cookies.txt[ad.yieldmanager.com/]
    Spyware:Cookie/Toplist Not disinfected C:\Documents and Settings\Dan Ackerman\Application Data\Mozilla\Firefox\Profiles\plbo4pcw.default\cookies.txt[.toplist.cz/]
    Spyware:Cookie/Hitbox Not disinfected C:\Documents and Settings\Dan Ackerman\Application Data\Mozilla\Firefox\Profiles\plbo4pcw.default\cookies.txt[.hitbox.com/]
    Spyware:Cookie/Hitslink Not disinfected C:\Documents and Settings\Dan Ackerman\Application Data\Mozilla\Firefox\Profiles\plbo4pcw.default\cookies.txt[counter.hitslink.com/]
    Spyware:Cookie/PointRoll Not disinfected C:\Documents and Settings\Dan Ackerman\Application Data\Mozilla\Firefox\Profiles\plbo4pcw.default\cookies.txt[.ads.pointroll.com/]
    Spyware:Cookie/BurstNet Not disinfected C:\Documents and Settings\Dan Ackerman\Application Data\Mozilla\Firefox\Profiles\plbo4pcw.default\cookies.txt[.burstnet.com/]
    Spyware:Cookie/Casalemedia Not disinfected C:\Documents and Settings\Dan Ackerman\Application Data\Mozilla\Firefox\Profiles\plbo4pcw.default\cookies.txt[.casalemedia.com/]
    Spyware:Cookie/Clickbank Not disinfected C:\Documents and Settings\Dan Ackerman\Application Data\Mozilla\Firefox\Profiles\plbo4pcw.default\cookies.txt[.clickbank.net/]
    Spyware:Cookie/Com.com Not disinfected C:\Documents and Settings\Dan Ackerman\Application Data\Mozilla\Firefox\Profiles\plbo4pcw.default\cookies.txt[.com.com/]
    Spyware:Cookie/Hitbox Not disinfected C:\Documents and Settings\Dan Ackerman\Application Data\Mozilla\Firefox\Profiles\plbo4pcw.default\cookies.txt[.ehg-dig.hitbox.com/]
    Spyware:Cookie/FastClick Not disinfected C:\Documents and Settings\Dan Ackerman\Application Data\Mozilla\Firefox\Profiles\plbo4pcw.default\cookies.txt[.fastclick.net/]
    Spyware:Cookie/Go Not disinfected C:\Documents and Settings\Dan Ackerman\Application Data\Mozilla\Firefox\Profiles\plbo4pcw.default\cookies.txt[.go.com/]
    Spyware:Cookie/Linksynergy Not disinfected C:\Documents and Settings\Dan Ackerman\Application Data\Mozilla\Firefox\Profiles\plbo4pcw.default\cookies.txt[.linksynergy.com/]
    Spyware:Cookie/Overture Not disinfected C:\Documents and Settings\Dan Ackerman\Application Data\Mozilla\Firefox\Profiles\plbo4pcw.default\cookies.txt[.perf.overture.com/]
    Spyware:Cookie/WUpd Not disinfected C:\Documents and Settings\Dan Ackerman\Application Data\Mozilla\Firefox\Profiles\plbo4pcw.default\cookies.txt[.revenue.net/]
    Spyware:Cookie/Traffic Marketplace Not disinfected C:\Documents and Settings\Dan Ackerman\Application Data\Mozilla\Firefox\Profiles\plbo4pcw.default\cookies.txt[.trafficmp.com/]
    Spyware:Cookie/Xiti Not disinfected C:\Documents and Settings\Dan Ackerman\Application Data\Mozilla\Firefox\Profiles\plbo4pcw.default\cookies.txt[.xiti.com/]
    Spyware:Cookie/Zedo Not disinfected C:\Documents and Settings\Dan Ackerman\Application Data\Mozilla\Firefox\Profiles\plbo4pcw.default\cookies.txt[.zedo.com/]
    Spyware:Cookie/RealMedia Not disinfected C:\Documents and Settings\Dan Ackerman\Cookies\dan ackerman@247realmedia[2].txt
    Spyware:Cookie/2o7 Not disinfected C:\Documents and Settings\Dan Ackerman\Cookies\dan ackerman@2o7[2].txt
    Spyware:Cookie/PointRoll Not disinfected C:\Documents and Settings\Dan Ackerman\Cookies\dan ackerman@ads.pointroll[2].txt
    Spyware:Cookie/Falkag Not disinfected C:\Documents and Settings\Dan Ackerman\Cookies\dan ackerman@as-eu.falkag[1].txt
    Spyware:Cookie/bravenetA Not disinfected C:\Documents and Settings\Dan Ackerman\Cookies\dan ackerman@bravenet[1].txt
    Spyware:Cookie/Serving-sys Not disinfected C:\Documents and Settings\Dan Ackerman\Cookies\dan ackerman@bs.serving-sys[1].txt
    Spyware:Cookie/BurstNet Not disinfected C:\Documents and Settings\Dan Ackerman\Cookies\dan ackerman@burstnet[2].txt
    Spyware:Cookie/Cgi-bin Not disinfected C:\Documents and Settings\Dan Ackerman\Cookies\dan ackerman@cgi-bin[1].txt
    Spyware:Cookie/Cgi-bin Not disinfected C:\Documents and Settings\Dan Ackerman\Cookies\dan ackerman@cgi-bin[2].txt
    Spyware:Cookie/Cgi-bin Not disinfected C:\Documents and Settings\Dan Ackerman\Cookies\dan ackerman@cgi-bin[5].txt
    Spyware:Cookie/Com.com Not disinfected C:\Documents and Settings\Dan Ackerman\Cookies\dan ackerman@com[1].txt
    Spyware:Cookie/did-it Not disinfected C:\Documents and Settings\Dan Ackerman\Cookies\dan ackerman@did-it[1].txt
    Spyware:Cookie/Outster Not disinfected C:\Documents and Settings\Dan Ackerman\Cookies\dan ackerman@outster[1].txt
    Spyware:Cookie/Overture Not disinfected C:\Documents and Settings\Dan Ackerman\Cookies\dan ackerman@overture[1].txt
    Spyware:Cookie/RealMedia Not disinfected C:\Documents and Settings\Dan Ackerman\Cookies\dan ackerman@realmedia[2].txt
    Spyware:Cookie/Research-int Not disinfected C:\Documents and Settings\Dan Ackerman\Cookies\dan ackerman@research-int[1].txt
    Spyware:Cookie/Server.iad.Liveperson Not disinfected C:\Documents and Settings\Dan Ackerman\Cookies\dan ackerman@server.iad.liveperson[1].txt
    Spyware:Cookie/Serving-sys Not disinfected C:\Documents and Settings\Dan Ackerman\Cookies\dan ackerman@serving-sys[2].txt
    Spyware:Cookie/onestat.com Not disinfected C:\Documents and Settings\Dan Ackerman\Cookies\dan ackerman@stat.onestat[1].txt
    Spyware:Cookie/Toplist Not disinfected C:\Documents and Settings\Dan Ackerman\Cookies\dan ackerman@toplist[1].txt
    Spyware:Cookie/Traffic Marketplace Not disinfected C:\Documents and Settings\Dan Ackerman\Cookies\dan ackerman@trafficmp[1].txt
    Spyware:Cookie/Tribalfusion Not disinfected C:\Documents and Settings\Dan Ackerman\Cookies\dan ackerman@tribalfusion[2].txt
    Spyware:Cookie/myaffiliateprogram Not disinfected C:\Documents and Settings\Dan Ackerman\Cookies\dan ackerman@www.myaffiliateprogram[2].txt
    Spyware:Cookie/Xiti Not disinfected C:\Documents and Settings\Dan Ackerman\Cookies\dan ackerman@xiti[1].txt
    Potentially unwanted tool:Application/FileProtec.A Not disinfected C:\WINDOWS\FlyakiteOSX\Tools\wfpdisable.exe
     
    thecomotiongroup, May 9, 2007
    #3
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Majorgeeks!

    Please read the sticky threads! No logs should be posted inline with messages.

    No it is not unbelievable to no be able to get to antivirus or other similar website web pages. Dozens of infections do this. You Hosts file was changed to block you from accessing the sites.

    First download HostsXpert and then follow the below steps.
    • Unzip HostsXpert.zip
      [*]It will create a folder named HostsXpert in whatever folder you extract it to.
      [*]Run HostsXpert.exe, click Restore Microsoft's Hosts File and then click OK.
      [*]Click the X to exit the program


    Now please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, renaming, running, and posting HijackThis logs as attachments.
    • Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
    • Make sure you check version numbers and get all updates.
    • Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.
    • After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:
    Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around.​
    • When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:
      • CounterSpy - only for Windows XP, 2K, & NT users
      • AVG Antispyware log - ONLY IF NEEDED you were not able to run CounterSpy. - only for Windows XP, 2K, & NT users
      • Bitdefender - from step 6
      • Panda Scan - from step 6
      • runkeys.txt - the log from GetRunKey.bat
      • newfiles.txt - the log from ShowNew.bat
      • HijackThis
    NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!
     
    chaslang, May 9, 2007
    #4
  5. thecomotiongroup

    thecomotiongroup Private E-2

    D/led a virus file, can't remove it. ALL steps have been taken. PLEASE HELP.

    I recently downloaded a file from a P2P application and I am quite sure that it is a virus. When I opened the .exe file, it waited about 4 seconds, nothing happened, then the exe file deleted itself. Fishy. My computer seems to work fine in all respects now except one - my internet is almost completely non-functional.

    BEFORE I PROCEED, let me tell you this - I redownloaded the infected file and I've uploaded it to Senduit so that you can access it. If anyone can download this file and look at the source code, this is probably the easiest way to figure out what it has done to my computer and how I can fix it. The link is below:

    http://senduit.com/8624cc

    Moving on, I first realized that something was wrong when I went online to download an anti-virus program. I realized that Google worked perfectly, but whenever I tried to go to McAfee.com, or the Trend Micro online scan, or Hijackthis, or Spybot, Pandasoftware, Bitdefender, etc, my browser would not let me go to the webpage. So, I looked at my hosts file and lo and behold, all of these antivirus domain names had been set to redirect to random IP addresses. In the end, I have managed to download the necessary apps by downloading them from mirrors, but my internet is far from functional.

    Now, whenever I open my browser, I get about three clicks deep into whatever I'm doing (on any website), and all of a sudden the links stop working. The links don't redirect to a 404 error page as if I had no internet connection, but they simply don't work. I click on links and the mouse doesn't spin, the browser doesn't attempt to access the page. So far, the only way that I've been able to post messages here is by "repairing" my wireless connection each time, then copying and pasting the message from my text editor into the forum here.

    So far, here's what I have done:
    1. Changed my msconfig to normal
    2. Ran CCCleaner.
    3. Ran HostsXpert and had it delete the corrupted host files.
    4. Ran Spybot and had it remove all problems.
    5. Ran Counterspy, and there were no problems.
    6. Ran Bitdefender (managed to get an internet connection for long enough. I think the reason is worked is b/c is was running an ActiveX control rather than trying to access html files.)
    7. Ran Panda Active Scan
    8. Ran GetRunKey
    9. Ran ShowNew
    10. Ran HijackThis (after renaming the file)

    I've attached the activescan, bitdefender, and hijackthis logs to this post, and I will post another post with the newfiles.txt and runkeys.txt.

    PLEASE, someone help me.
     

    Attached Files:

    thecomotiongroup, May 10, 2007
    #5
  6. thecomotiongroup

    thecomotiongroup Private E-2

    Re: D/led a virus file, can't remove it. ALL steps have been taken. PLEASE HELP.

    the other two log files.
     

    Attached Files:

    thecomotiongroup, May 10, 2007
    #6
  7. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Re: D/led a virus file, can't remove it. ALL steps have been taken. PLEASE HELP.

    Please remain in one thread! Your two new posts were merge back to your original thread. You have HijackThis installed exactly where we specified not to install it. Please install it properly before continuing.

    Also you did not do step 2 of the READ ME and thus you cannot see hidden/system files and also you cannot view file extensions. Thus you will not be able to see any hidden malware files that you may need to find and delete. Complete this step now.

    Also uninstall Viewpoint Media Player as requested in step 0 of the READ ME.
    And also uninstall J2SE Runtime Environment 5.0 Update 11 as requested in step 6 of the READ ME.

    Now uninstall the Sunbelt CounterSpy trial since we are finished with it now! Then delete the below two folders which may be left behind by the uninstall:
    C:\Documents and Settings\All Users\Application Data\Sunbelt Software
    C:\Program Files\Sunbelt Software


    Did you install the below on your system? Why would you want to disable Windows File Protection?????? You are opening the door for more malware issues.
    C:\WINDOWS\FlyakiteOSX\Tools\wfpdisable.exe


    Why are you running this PC without an antivirus and without a real firewall to protect you?
     
    Last edited: May 10, 2007
    chaslang, May 10, 2007
    #7
  8. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    After completing the instructions in message number 7, continue with the below.


    Start by downloading a tool we will need - Pocket KillBox

    Save it to its own folder somewhere that you will be able to locate it later.

    Please run HijackThis and click on the Open the Misc Tools Section button on the open page. Then select Open process manager on the left-hand side. Look for the following process (or processes) and one at a time kill them by selecting it and then click Kill process. Then click yes.

    C:\WINDOWS\system32\netdiag.exe
    C:\WINDOWS\system32\kesmhb.exe

    After killing all the above processes, click Back.
    Then please click Scan and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    O4 - HKLM\..\Run: [NetDiag] netdiag.exe
    O4 - HKLM\..\Run: [Microsoft Update Machine] kesmhb.exe
    O4 - HKLM\..\RunServices: [NetDiag] netdiag.exe
    O4 - HKLM\..\RunServices: [Microsoft Update Machine] kesmhb.exe
    O4 - HKCU\..\Run: [Microsoft Update Machine] kesmhb.exe
    O7 - HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1

    After clicking Fix, exit HJT.

    Now run Pocket Killbox by doubleclicking on killbox.exe
    • select File, Cleanup, Delete All Backups
    • Choose Tools > Delete Temp Files and click Delete Selected Temp Files.
    • Then after it deletes the files click the Exit (Save Settings) button.
    NOTE: Pocket Killbox will only list the added files it is able to find on the system. So when you do the below, if some files do not show in the list after pasting them in, just continue.

    Select:
    • Delete on Reboot
    • then Click on the All Files button.
    • Please copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):

    C:\WINDOWS\system32\kesmhb.exe
    C:\WINDOWS\system32\netdiag.exe
    C:\WINDOWS\system32\oxljtet.exe
    C:\WINDOWS\system32\winsvcup.exe
    C:\WINDOWS\system32\winupsvc.exe
    C:\WINDOWS\system32\WINCNMDBO.DLL
    C:\WINDOWS\system32\drivers\etc\hosts.20070509-170109.backup
    C:\WINDOWS\system32\drivers\etc\hosts.20070509-170110.backup
    • Return to Killbox, go to the File menu, and choose Paste from Clipboard.
    • Click the red-and-white Delete File button. Click Yes at the Delete on Reboot prompt.
    If you receive a PendingFileRenameOperations prompt, just click OK to continue (But please let me know if you receive this message!).

    If Killbox does not reboot just reboot your PC yourself.

    Please download ATF Cleaner by Atribune. This program does not require an installation. The executable actually runs the program.

    NOTE: This program is for Windows XP and Windows 2000 only. ATF Cleaner will remove all files from the items that are checked so if you have some cookies you'd like to save. Please move them to a different directory first.
    • Double-click ATF-Cleaner.exe to run the program.
    • Under Main choose: Select All
    • Click the Empty Selected button.
    If you use Firefox browser
    • Click Firefox at the top and choose: Select All
    • Click the Empty Selected button.
      • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    If you use Opera browser
    • Click Opera at the top and choose: Select All
    • Click the Empty Selected button.
      • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    Click Exit on the Main ATF Cleaner menu to close the program.

    Now attach the below new logs and tell me how the above steps went.

    1. GetRunKey
    2. ShowNew
    3. HJT


    Make sure you tell me how things are working now!

    Reminder Note: Once we have determined you are malware free you will need to disable System Restore, reboot, and re-enable system restore per step 1 of the READ & RUN ME. This only applies to if using WinXP or WinMe.
     
    chaslang, May 10, 2007
    #8
  9. thecomotiongroup

    thecomotiongroup Private E-2

    All right, I've done every step you've asked for. By the way, thank you SO much for your help.

    The log files are attached.

    It seems as though everything is working fine now, but I'm not completely sure. Please check out the log files and let me know if anything is still fishy.

    Also, assuming that my computer is OK now, what would you advise for me to do/install to prevent this in the future? I've always been afraid of antivirus programs because Norton just slows down my computer so much.

    If possible, please tell me exactly what anti-virus or spyware programs I should install, and what settings I should keep them at.

    Again, thank you so much.
     
    thecomotiongroup, May 10, 2007
    #9
  10. thecomotiongroup

    thecomotiongroup Private E-2

    For some reason the link for attach files is just not showing up here, so here are the text log files hosted on senduit.

    Edit by chaslang: External links removed
     

    Attached Files:

    Last edited by a moderator: May 11, 2007
    thecomotiongroup, May 10, 2007
    #10
  11. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    There should be no reason why you cannot attach the logs! I will attach them for you. Perhaps you just needed to flush your browser cache and refresh!
     
    chaslang, May 11, 2007
    #11
  12. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Your logs are clean.

    You should be more afraid of trojans, virii, keyloggers, adware, hijacker.......etc than you are of an antivirus program. Norton is only one of dozens of tools that were always available,

    All the tools we recommend are given in the link in my final steps given below. I recommend you give AVG Antivirus and Comodo Firewall a try.


    If you are not having any other malware problems, it is time to do our final steps:
    1. If we used Pocket Killbox during your cleanup, do the below
      • Run Pocket Killbox and select File, Cleanup, Delete All Backups
    2. If we used ComboFix you can delete the ComboFix.exe file and associated C:\combofix.txt log that was created.
    3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
    4. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
    5. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
    6. If we had you run Avenger, you can delete all files related to Avenger now.
    7. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    8. You can delete the ShowNew.Zip and GetRunkey.Zip files and the files that you extracted from the ZIP files. You can also delete the C:\newfiles.txt and C:\runkeys.txt logs that were created
    9. If you are running Windows XP or Windows ME, do the below:
      • go back to step 8 of the READ & RUN ME to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    10. After doing the above, you should work thru the below link:
     
    chaslang, May 11, 2007
    #12

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