Downloader-AWX Trojan help

Discussion in 'Malware Help (A Specialist Will Reply)' started by nktinnj, Jun 16, 2006.

  1. nktinnj

    nktinnj Private E-2

    I have the Downloader-AWX trojan in my machine. It is in the file: C:\WINDOWS\SYSTEM32/CINsn1.dll. I have no idea how I got it.

    I can barely get my machine to function to go anywhere on this site to look for the information I need here in this forum to get rid of this thing.

    Can someone please advise me on how to get rid of this trojan? My McAfee can't get rid of it.

    My machine is Windows XP SP1.

    Thank you. :)
     
  2. nktinnj

    nktinnj Private E-2

    Re: Downloader-AWX Trojan help UPDATED

    An update on my situation.
    First of all, I went through and did what I could in the "Read & Run Me First Before Asking for Support Thread" in steps 1 - 5.

    In Safe Mode I ran the Ccleaner,
    I could not download the Microsoft Windows Malicious Software Removal Tool nor the Ad-Aware SE.

    I tried to run the Spybot Search and Destroy in safe mode, but it did not work. I kept getting the error message "you need to install detection updates first by using the integrated update or manual updater". But, I did that before I went offline and into safe mode. (It DID work after I rebooted.)

    I next ran the CounterSpy scanner. It seemed to have found this trojan and to have gotten rid of it. Log below.

    It's nearly 3am here so I have to stop for now. I have been working to get rid of this trojan for 5 and a half hours, but it seems it is still here.

    After I had disabled System Restore, rebooted then enabled it again normally, I get the same warning message from McAfee saying that trojan is still there!

    What can I do now?? Any ideas why my McAfee is saying the trojan is still there when I deleted it?

    Tomorrow I will try running Spybot again, then do step 6 with the two online scanners. If the trojan is still there after all that, I will post again for help.
     

    Attached Files:

  3. nktinnj

    nktinnj Private E-2

    Did Read & Run Me first steps 0-6. Trojan still there. How do I get rid of it??

    I completed all steps 0 through 6 in the "Read and Run Me First" thread to get rid of the Downloader-AWX trojan in my machine. It is in the file: C:\WINDOWS\SYSTEM32/CINsn1.dll.

    They deleted some things (minor adware) from my machine, however, my original problem is still there. None of these programs could get rid of it.

    Bitdefender found the infected trojan file, but could not disinfect it nor delete it.
    Panda ActiveScan also found it, but could not delete it.

    The Bitdefender and Panda logs are below as instructed.

    I still have my computer in Safe Mode with networking protection. I will not put it into normal mode until this problem is fixed.

    Please advise me on what to do to get rid of this trojan. Thank you. :)
     

    Attached Files:

  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Re: Did Read & Run Me first steps 0-6. Trojan still there. How do I get rid of it??

    You need to attach a HijackThis log from Normal boot mode per the instructions in step 7 of the READ ME.

    Also run the below procedure and attach the requested log:

    Virtumonde aka Trojan Vundo Removal
     
  5. nktinnj

    nktinnj Private E-2

    Thank you for your response, chaslang.

    I received help with solving my Downloader-AWX trojan problem from another user on this forum by using Hijack This. Hijack This removes it (and seems to be the only thing that does so).
     
  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You have other problems besides Downloader-AWX according to your logs! And yes we know how to resolve problems with downloaader-AWX. We have fixed more than 100 hundred of them. Our goal is to remove all malware not just the one you are noticing.
     

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