Downloader-AWX Trojan

Discussion in 'Malware Help (A Specialist Will Reply)' started by JC2007, Jul 8, 2006.

  1. JC2007

    JC2007 Private E-2

    Hi. when i run virus scan it tells me that i have a trojan named downloader-awx but it will not let me get rid of it. I have followed all the steps in the read me before you post thread and its still there i have my bdscan, panda, and hjt files attached please help me.
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Majorgeeks!

    Start by downloading two tools we will need

    - Process Explorer

    - Pocket KillBox

    Extract them to their own folder somewhere that you will be able to locate them later.

    IMPORTANT: You should print or save the below locally, so you can refer to them while offline. You must exit all browsers before running the below steps and it would be best if you actually physically unplug your cable to the internet, reboot, and do not run anything but what I give you to do. Also it would be good to exit all processes and items in your System tray.

    Do the above before continuing! Okay unplug your cable now.

    Make sure you have rebooted in Normal Mode (do not open any other processes)

    - Run Process Explorer

    In the top section of the Process Explorer screen double click on winlogon.exe to bring up the winlogon.exe properties screen. Click on the Threads tab at the top.

    Once you see this screen click on each instance of mqoaall.dll once and then click the kill button. After you have killed all of the mqoaall.dllunder winlogon click ok. (If you do not find the dll, just continue on.)

    Now repeat the above step for the below two DLLs:
    mljghif.dll

    Next double click on explorer.exe and again click once on each instance of mqoaall.dll and kill it. (If you do not find the dll, just continue on.)

    Now repeat the above step for the below two DLLs:
    mljghif.dll


    Now just exit Process Explorer.

    Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:


    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://mysearch.myway.com/jsp/dellsidebar.jsp?p=DE
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.bearshare.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
    R3 - URLSearchHook: (no name) - _{4D25F926-B9FE-4682-BF72-8AB8210D6D75} - (no file)
    R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\deSrcAs.dll
    O2 - BHO: (no name) - {4D25F921-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\deSrcAs.dll
    O18 - Filter: text/html - (no CLSID) - (no file)
    O20 - Winlogon Notify: mqoaall - C:\WINDOWS\SYSTEM32\mqoaall.dll



    Copy the bold text below to notepad. Save it as fixme.reg to your desktop.
    Be sure the "Save as" type is set to "all files"
    Once you have saved it double click it and allow it to merge with the registry.
    Now click Start, Run, and enter cmd and click OK! This will open a command prompt window. In the command prompt window enter the below commands each followed by the Enter key.
    del %windir%\temp\win*.*
    exit


    Now run Pocket Killbox by doubleclicking on killbox.exe
    Choose Tools > Delete Temp Files and click Delete Selected Temp Files.
    Then after it deletes the files click the Exit (Save Settings) button.
    Now back on Killbox's main window, Paste the below filenames into KILL BOX one at a time. Check mark the box that says "Delete on Reboot" and checkmark the box "Unregister DLL" (If available) Click the RED X and it will ask you to confirm the file for deletion…say YES and when the next box opens prompting you to reboot now...click NO...and proceed with the next file. Once you get to the last one click YES and it will reboot. Note some of the files listed below may not exist but we need to check for them anyway.

    C:\WINDOWS\system32\mljghif.dll
    C:\WINDOWS\system32\mqoaall.dll


    If Killbox does not reboot or you get a Pending Operations type error message just reboot your PC yourself.

    After reboot, run Windows Explorer and delete the below folder:
    C:\Program Files\MyWaySA

    Now we need to Reset Web Settings:
    1. If you have an Internet Explorer icon on your Desktop, goto step 2. If not, skip to step 3.
    2. Now right click on your desktop Internet Explorer icon and select Properties. Then click the Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK. Then skip step 3.
    3. If you do not have an Internet Explorer icon on your Desktop, click Start, Control Panel (for some systems it may be Start, Settings, Control Panel), Internet Options, Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK.
    Note for IE 7 users: You need to select Internet Options then the Advanced tab and then Reset Internet Explorer Settings!

    Now attach a new HJT log and tell me how the steps went.
    Make sure you tell me how things are working now!
     
  3. JC2007

    JC2007 Private E-2

    thanks for the reply. when i ran process explorer i could'nt find either dll. file and when i ran the cmd prompt it told me it could'nt find the directory. those were the only problems i had but i followed the instructions all the way through and i have been up and running for about 15 mins now without my virus scan telling me about the trojan. so far so good. i have attached my new hjt file below please let me know if it's clean now.

    thanks alot for your help
     

    Attached Files:

  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Your HJT log is clean. Just one more log I want to check. The below runs really fast.

    Run the below procedure and attach the newfiles.txt log.

    Using ShowNew
     
  5. JC2007

    JC2007 Private E-2

    here it is
     

    Attached Files:

  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Your log is clean. If you are not having any other malware problems, it is time to go back to step 1 of the READ & RUN ME to Disable System Restore which will flush your Restore Points. Then reboot and enable System Restore to create a new clean Restore Point.

    After that, you should work thru the below link:

    How to Protect yourself from malware!
     

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