Downloader.MisleadApp? Vundo? Both?

Discussion in 'Malware Help (A Specialist Will Reply)' started by trancemc, Feb 4, 2009.

  1. trancemc

    trancemc Private E-2

    My computer problem has gone from annoying to detrimental.
    My nephew is a gamer and I believe he was trying to use some kind of keygen.
    I have no logs to post because at this time I am unable to properly log into my computer.
    Initially I received the popup near my taskbar saying: Warning! Security Report Message: Your computer is infected! It is recommended to start spyware cleaner tool.
    My Desktop image was a huge warning and my browser would constantly show words and pages telling me to clean my PC and directing me to a website to purchase software.
    I looked it up and it appeared to be the Downloader.MisleadApp. I attempted to clean it, but I was unable to use or update my Webroot Spy Sweeper. I received various errors which I believe came from the virus.
    I tried various methods to clean my system and eventually used a portable version of AVG and concentrated on my windows/system32 folder (especially the confog folder) because this is where it appeared the virus was.
    Now, when I begin my Windows XP I am presented with nothing but my desktop image. No icons, no taskbar, no start button. nothing.
    Ctrl-Alt-Delete gives me the error: Task Manager has been disabled by your administrator.
    I am also unable to login as an administrator, getting a message like: Unable to Log You on Because of an Account Restriction.
    Trying safe mode hasn't fully worked as I am not able to delete certain files, or my system gives me a warning and then shuts down after 60 seconds.
    I'm sure I have left out some things here and there, but I hope you are able to help. I am somewhat computer savvy, so I can follow the instructions fairly well.
    Thank you in advance for any help you can provide.
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Unless your PC is bootable and you can run things (which you cannot since Task Manager is disable), there is not much we can currently do except suggest you use the method in the below to restore you registry to a previous date. Then you may be able to boot to a point where we can run cleaning procedures.

    Try the below. You will need your Windows XP boot CD.

    http://support.microsoft.com/default.aspx?scid=kb;en-us;307545&sd=tech
     

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