Dumb Thumb Click

Okay, I finally did it. A dumb thumb click on my laptop. Got slammed with spy/mal wares. IE pop-ups all over the place. Tried to fix it myslef, and got it to where I could use the net, but still getting pop-ups. Tried MS Anti Spyware, Drweb-Cure-it, smitRem, Ad-Aware SE, Spy Doctor, Spybot, you name it. At least got it manageable, yet when they say nothing is left, I am still getting pop-ups. After reading a thread, saw Blacklight mentioned and did a search for hidden folders... nothing. Tried to do Panda, but it keeps giving me an error on my page. I think I followed all the instructions to the letter, and now I am calling in the big guns. HELP! HJT log attached.

 

Download L2MeFix Tool and save it where you will be able to find it.

Please print out these instructions now or save locally so that you can operate with All Browser Windows CLOSED.

Exit Browsers now before continuing

Please move the L2MeFix Tool to your Desktop and DoubleClick l2mfix.exe. Click the Install button to extract the files and follow the prompts, then open the newly added l2mfix Folder on your Desktop. DoubleClick l2mfix.bat and Type 1 and ENTER to select Option #1 for Run Find Log . Allow it as much time as it needs to run until NotePad opens with a log. Save this log. You will need to post this log back here later when you come back.

Next DoubleClick l2mfix.bat and type 2 and ENTER to select option #2 for Run Fix. Then, press any key to Reboot your machine.

Your computer will go crazy for a bit, but just let it run. It should eventually spit out a log in Notepad. Please also attach this log to your next message.

Now open your browser and come back here and post the above two logs as attachments to your message. Also indicate your current status.


NOTE: Please do not run any other options or files in the l2mfix Folder!

 

Okay, all ran fine. How's it all look? 5 min online without a pop-up so far.

 

New HJT log for S&G's.

 

Please download Spy Sweeper

• Click the link above to download the program.
• Install it. Once the program is installed, it will open.
• It will prompt you to update to the latest definitions, click Yes.
• Once the definitions are installed, click Options on the left side.
• Click the Sweep Options tab.
• Under What to Sweep please put a check next to the following:
  
  • Sweep Memory
  • Sweep Registry
  • Sweep Cookies
  • Sweep All User Accounts
  • Enable Direct Disk Sweeping
  • Sweep Contents of Compressed Files
  • Sweep for Rootkits
  • Please UNCHECK Do not Sweep System Restore Folder.
• Click Sweep Now on the left side.
• Click the Start button.
• When it's done scanning, click the Next button.
• Make sure everything has a check next to it, then click the Next button.
• It will remove all of the items found.
• Click Session Log in the upper right corner, copy everything in that window.
• Click the Summary tab and click Finish.
• Paste the contents of the session log you copied into notepad and save it as spysweeper.txt and attach it to your next post along with a fresh HJT log.

 

As ordered...
still haven't had a pop-up since we did the l2mefix.

 

Download this trial version of Ewido Security Suite

• First, please download and run CCleaner to clean temp files, cookies, etc; to make the log shorter.
  
• Install ewido security suite
  
• When installing the program, under "Additonal Options" uncheck..
  
  • Install background guard
  • Install scan via context menu
• Launch ewido, there should now be an icon on your desktop, double-click it.
• You will need to update ewido to the latest definition files:
  
  • On the left hand side of the main screen click update.
  • Then click on Start Update.
• The update will start and a progress bar will show the updates being installed.
  (the status bar at the bottom will display "Update successful")

If you are having problems with the updater, you can use this link to manually update ewido. Ewido Manual Updates

• Once the updates are installed, exit Ewido.
• Now print the below instructions or save them locally because I want you to have all browsers closed and also have no connection to the internet (unplug your cable) while doing the below:
• Click on Scanner
• Then click Settings
• Under What to Scan? Select Scan every file
• Then click OK
• Click on Complete System Scan and the scan will start.
• Let the program scan the machine
• While the scan is in progress you will be prompted to clean files that are infected. Leave the defaults selections (to Remove and backup) and click OK. To save yourself some time, you can select Perform action with all infections and then click OK. With the option to scan every file, a lot of cookies will be removed.
• Once the scan has completed, there will be a button located on the bottom of the screen named Save report[/size][/color]
• Click Save report
• Save the report to your desktop or anyplace you will be able to find it to upload here.
• Reboot into normal mode and reconnect to the internet.

Once your machine reboots please attach the report from Ewido along with a fresh HJT log from normal mode.

 

Sorry it has taken so long... just getting moved in to a new house post-Katrina. Here are the files.

 

Please look in Add or Remove Programs for the following and Uninstall them if found:

Ewido

Spy Sweeper


Now scan with HijackThis and Check the Boxes for the following:

Make sure All Browser Windows are Closed when you Click FIX.


R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q304&bd=pavili on&pf=laptop

O16 - DPF: {E7D2588A-7FB5-47DC-8830-832605661009} (Live Collaboration) - https://webcolab.afpc.randolph.af.mil/rnt/rnl/java/RntX.cab

O20 - Winlogon Notify: IPConfTSP - C:\WINDOWS\system32\n2n60c5sef.dll (file missing)

Again, make sure All Browser Windows are Closed when you Click FIX.

NEXT:

Run CCleaner to clean up cookies and temp files.

Run full scans with Ad-Aware SE & Spybot S&D and have both programs fix what they find.

Note: Remember to get all updates before doing the scans.

Then, as an added precaution, Go to Start > Run and type: cleanmgr and then click OK. Make sure the boxes for these are checked:

Temporary Files
Temporary Internet Files
Recycle Bin

And Click OK.


Reboot to Normal Windows , Scan with HijackThis and attach the new log.

Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now.