Ebay asking for ATM pin

Discussion in 'Malware Help (A Specialist Will Reply)' started by steve00117, Jun 24, 2012.

  1. steve00117

    steve00117 Private E-2

    Hi all, would appreciate a little help with this please? everytime I try to log in to ebay I get a pop up asking me to verify my identity by entering my bank/atm details, attached below are my logs. (Hopefully!)
     

    Attached Files:

  2. thisisu

    thisisu Malware Consultant

    Hello steve00117 :)

    I am not very familiar with Ebay so you may want to seek additional advice on this in the Software forum.

    I will help you remove the malware from your PC but just so you know your logs were pretty clean.

    http://img850.imageshack.us/img850/4746/programsandfeatureswin7.gif From Programs and Features (via Control Panel), please uninstall the below:
    • Java(TM) 6 Update 31 (outdated)

    http://img205.imageshack.us/img205/1894/otl.gif Fix items using OTL by OldTimer

    Double-click OTL.exe to run. (Vista/7 right-click and select Run as Administrator)
    Shut down your protection software now (antivirus, antispyware...etc) to avoid possible conflicts.
    Copy the text in the code box below and paste it into the http://img14.imageshack.us/img14/66/otlcustomfix.png text-field.
    Code:
    [COLOR="DarkRed"]:files[/COLOR]
    C:\Users\Steve\Downloads\The_Raid_Redemption_2011_HDRip_XviD-playXD.exe
    C:\ProgramData\wFpmSFI48oNTo6
    C:\ProgramData\~wFpmSFI48oNTo6
    C:\ProgramData\~wFpmSFI48oNTo6r
    [COLOR="DarkRed"]:commands[/COLOR]
    [clearallrestorepoints]
    [emptytemp]
    
    Now click the http://img3.imageshack.us/img3/407/otlrunfix.png button.
    If the fix needed a reboot please do it.
    Click the OK button (upon reboot).
    When OTL is finished, Notepad will open. Close Notepad.
    A log file will be located at C:\_OTL\MovedFiles\mmddyyyy_hhmmss.log, where mmddyyyy_hhmmss is the date of the tool run.
    Attach this log to your next message. (How to attach)

    __

    http://img195.imageshack.us/img195/9049/javaz.gif Now install the current version of Sun Java from: here

    __

    http://img17.imageshack.us/img17/3214/baticonvista7.gif Now run C:\MGtools\GetLogs.bat by right-mouse clicking it and then selecting Run as Administrator
    This updates all of the logs inside MGlogs.zip.
    When it is finished, attach C:\MGlogs.zip to your next message. (How to attach)

    __

    Let me know what malware related problems exist after you have completed these steps.
     
  3. steve00117

    steve00117 Private E-2

    Hi thisisu, thank you very much for your assistance, please find my logs attached.

    I just tried ebay and it seems to have solved the problem, will try again when I get out of bed (just finished working nightshift)
     

    Attached Files:

  4. thisisu

    thisisu Malware Consultant

    The latest logs are clean.
    Glad to hear the EBay problem you were having may be gone.
    Keep me posted.
     

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