eied woes..

Discussion in 'Malware Help (A Specialist Will Reply)' started by Steeev, Jan 19, 2006.

  1. Steeev

    Steeev Corporal

    Hi Guys (and Gals, if that's the case!)

    Yes, you've guessed it, another wethead with a spyware problem.
    I was surfing the net yesterday, when Kaspersky told me I had been infected by the vbsys2.dll trojan, and epl.exe. I ran Adaware and Spybot S&D, and they came up with a few trackers, but not the programs I wanted. So I ended up here...
    I followed the steps, Add/Remove programs turned nothing up, enabled hidden files, only use Kaspersky.
    Ran CCleaner, Malicious software remover - nothing
    Adaware SE - nothing
    S&D - Nothing
    Anti - Spyware - didn't work too well.
    Bitdefender - nothing (log attached)
    Panda - Adware spotted, eied.inf and a virus.
    Tried going into safe mode, and removing it manually, but rescanning with panda just showed it back up again, although I managed successfully, I think, to get rid of the virus.
    Anyway, here are my logs, TIA for your time.
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Please avoid using that silly paper clip at the top of the msg edit window and do not change your attachments to inline links. That makes accessing them troublesome because you have to login again each time you want to access them. Just make them plain attachments. I'll change your now. And you should be able to see what I mean.
     
  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Why are you running without an antivirus application installed?

    You did not install and run MS Antispyware per the READ ME. Why not? Explain what you mean by did not work too well. Are you saying it did not work because you are using an illegal copy of Windows?
     
  4. Steeev

    Steeev Corporal

    Sorry about all that..
    I have run MS Anti-Spyware, and it reports no known issues.
    I couldn't get it to run in Safe mode.
    I am running a version of Windows that came with my PC, that's activation hasn't worked since the CPU and mobo blew.
     
  5. Steeev

    Steeev Corporal

    And I'm running Kaspersky.
     
  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Sorry I did not notice the AV part of Kaspersky running.

    If you could not get into safe mode then how did you run all the other steps? I would assume normal boot mode. So why wasn't MS Antispyware also run in normal boot mode.

    The copy of windows that came with your PC is illegal and cannot be properly maintained because Microsoft update will see it as illegal and this reject it. The below are standard example of an illegal hack to avoid Windows XP authentication.

    O20 - Winlogon Notify: reset5 - C:\WINDOWS\SYSTEM32\reset5.dll
    O23 - Service: Reset 5 - Unknown owner - C:\WINDOWS\system32\srvany.exe
     
  7. Steeev

    Steeev Corporal

    Great!
    Another expense to go with the CPU and mobo then!
    Never had that trouble before.
    I managed to run all the other checkers and cleaners in safe mode, but MS AntiSpy and the online scanners were performed in normal mode, as Anti Spy gave an error in safe mode, and even with networking, I couldn't get online.
    Looks like time to upgrade to Windows 64 then.. Hopefully a hard format will do the trick.
     
  8. Steeev

    Steeev Corporal

    Despite the brick wall, it's great to see a forum with such prompt replies!
     
  9. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You should have just tried MS AS in normal boot mode to see if it would work but it could be due to the copy of WinXP being non-valid.

    Here are some fixes for your current malware problems.
    Make sure viewing of hidden files is enabled (per the tutorial).

    Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    O4 - HKLM\..\Run: [svlmngr] svlmngr.exe
    O4 - HKLM\..\RunServices: [svlmngr] svlmngr.exe
    O16 - DPF: {33331111-1111-1111-1111-622221193458} - file://c:\ex.cab
    O16 - DPF: {43331111-1111-1111-1111-611111195622} - file://c:\ex.cab
    O16 - DPF: {64311111-1111-1121-1111-111191113457} - file://c:\eied_s7.cab

    After clicking Fix, exit HJT.
    Boot into safe mode and use Windows Explorer to delete
    :
    c:\windows\system32\svlmngr.exe
    c:\ex.cab
    c:\eied_s7.cab

    Additional step to delete eied.inf
    - Click Start, Run, and enter cmd in the box and click OK. This opens a commend prompt windows.
    - Enter the following command lines each followed by the enter key
    cd C:\WINDOWS\Downloaded Program Files\
    attrib -r -h -s eied.inf
    del eied.inf
    exit


    If you get an error when deleting a file. Right click on the file and check to see if the read only attribute is checked. If it is, uncheck it and try again. Other wise open Task Manager and kill the process if running then delete the file.

    Now if running Win XP goto c:\windows\Prefetch and delete all files in this folder.
    Now run Ccleaner (installed while running the READ ME FIRST).


    Now reboot in normal mode and post a new HJT log. And tell us how things are working.

    Reminder Note: Once we have determined you are malware free you will need to disable System Restore, reboot, and re-enable system restore per step 1 of the READ & RUN ME. This only applies to if using WinXP or WinMe.
     
  10. Steeev

    Steeev Corporal

    LOL!!
    I did run MS Anti Spy - it updated fine, and reported no rpoblems after a scan..
    Anyhoos.
    I couldn't locate the files:
    c:\windows\system32\svlmngr.exe
    c:\ex.cab
    c:\eied_s7.cab Anywhere - nor the eied.inf file, and trying to delete it from the command prompt didn't work, couldn't find the file (tried it twice in case my typing was off)
    Deleted prefetch with the Ccleaner, and the new log does seem to look better, but you're the expert..
     

    Attached Files:

  11. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Let's try searching for a couple of those files:

    Click Search and the Select "All files and folders"
    Enter svlmngr.exe in the "All or part of the file name:" box
    Now select "More advanced options"
    Make sure the following check boxes are checked:
    • Search system folders
    • Search hidden files and folders
    • Search subfolders
    Then click the Search button.

    If found, right click on it and select delete. Then repeat the above for eied.inf

    Let me know the results. How are things working now?


     
  12. Steeev

    Steeev Corporal

    Followed to the letter..
    Can't find any of those files.
    Panda still says there is one spyware program, but now it's in the HJT backups folder, as an .inf file.
     
  13. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    That's the HijackThis backup of what it fixed. It is saved incase you make a mistake. You can delete it now yourself.
     
  14. Steeev

    Steeev Corporal

    That appears to be it!
    Ran all the scans in steps 1-6 again, and a full virus scan - nothing.
    Now I can safely back all my important stuff up, and get off this sinking ship of an OS. :)
    Thanks a bundle chaslang, both for your swift help, and patience.
     
  15. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome.

    If you are not having any other malware problems, it is time to go back to step 1 of the READ & RUN ME to Disable System Restore which will flush your Restore Points. Then reboot and enable System Restore to create a new clean Restore Point.

    After that, you should work thru the below link:

    How to Protect yourself from malware!
     

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