elitemedia removal

JenniJean · Jun 29, 2006

Hi..I am having problems getting rid of these popups that always come on my computer about every 10 minutes or so. I've searched everything and can't find how to get rid of them. They are elitemedia and heavy.com
Invading me please help..

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Operating System Microsoft Windows XP Home Edition
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Computer Name GATEWAY_SYSTEM
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CPU Type Intel Pentium 4, 1500 MHz (15 x 100)
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Motherboard Name Intel Havre D845HV (3 PCI, 1 AGP, 3 DIMM, Audio)
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System Memory 256 MB (PC133 SDRAM)
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C: (NTFS) 38162 MB (23305 MB free)

chaslang · Jun 29, 2006

Welcome to Majorgeeks!

Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.

Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support

Make sure you check version numbers and get all updates.

Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:

Downloading, Installing, and Running HijackThis

When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too (these scans are covered in steps 6 & 7 of the READ & RUN ME sticky)

Bitdefender

Panda Scan

HijackThis

.

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elitemedia removal

JenniJean Private E-2

chaslang MajorGeeks Admin - Master Malware Expert Staff Member