Ellipsis 7 No Android Os

hello everyone,

I am trying to fix an ellipsis 7. My cousin had it requesting a system update but he kept on postponing it. when he did decide to update it there was a glitch I assume and android was somehow wiped from the tablet. I have managed to get into factory mode but there is no way to do a factory reset. In facotry mode all I see is reboot, auto test, manual test, item test, tet report, debug test, clear emmc, safe mode, and version. I have tried both clear emmc and safe mode, but nothing happens there. I have checked version and like I said it shows no android version on it which I assume means no android on the device. Is there some way of making a bootable sd card to get the software back on it?

 

Already been there for that. No help. Figured someone out in the web might have some ideas.