Email Issues

Discussion in 'Malware Help (A Specialist Will Reply)' started by TheTick, Oct 15, 2015.

  1. TheTick

    TheTick Corporal

    Hello Guys

    I have been having issues with my Email, I keep getting spam emails off myself. I have changed my password numerous times and it still happens, so i was wondering if it was malware.

    Also my Laptop will run hot for extended periods of time even though i have a cooling pad..

    I have completed the scans and will attach them to this msg though i renamed the Rogue killer one as it asked me to name it, dont know why.. Also my anti virus and firewall were up during the rogue killer and malwarebytes scans.. i hope this isnt a problem.

    My Laptop is a Dell Inspiron N5010
    Win 7 Home 64bit service pack 1
    Intel i3CPU 2.53ghz
    6bg Ram
    250Gb HD
    1 GB Graphics

    Cheers Guys

    Tick
     

    Attached Files:

  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Hi there. I'm not seeing any malware at all. You should post in the software forum.


    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
    3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    4. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.

    7. After doing the above, you should work thru the below link:
     
  3. TheTick

    TheTick Corporal

    Hey Kestrel13!

    Cheers for having a look, its much appreciated :D

    I have completed the final steps and everything seems ok (obv apart from email issues)

    I will post the msg into the software dept.

    Again thank you

    Tick
     
  4. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    You are most welcome. :)
     

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