Email virus

Discussion in 'Malware Help (A Specialist Will Reply)' started by free100, Dec 23, 2010.

  1. free100

    free100 Private E-2

    Hi, I keep getting this email virus randomly attaching to emails from my computer. Any help getting rid of it greatly appreciated.
    Here is the log file from hijackthis.
     

    Attached Files:

  2. free100

    free100 Private E-2

    The attachment is HELLO.EML
    sometimes has a link to a bogus drug company as well.
     
  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Malware detected in email databases has to be cleaned up by you. You have a few choices:

    1. delete the whole file which is not an option you normally want to use
    2. load the email folder that contains the infection and delete ALL unnecessary emails (hoping to remove the problem email) and then use the Mailbox Cleanup option to delete all old emails. Then compact the Outlook database to permanently remove data. See http://support.microsoft.com/kb/291645 If you do not cleanup and compact the databases, the deleted emails may still be leaving hidden information in the database that you just cannot see but a scanner may still pickup on it.
    3. create a new folder and move only emails you really need into the new folder and then delete the infected folder.

    Please follow these instructions:
    READ & RUN ME FIRST. Malware Removal Guide
     
    Last edited: Dec 23, 2010

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