eprotect.com, VirusBursters and more are eating away at my laptop

Welcome to Majorgeeks!

You did not attach the GetRunKey and ShowNew logs requested in the READ & RUN ME. However do not attach them right now. I will ask for them at the end of the below procedure.

Is your copy of Spyware Doctor a paid or free trial version?

I'm going to post two sets of instructions below. Each will be enclosed in separate Quote boxes. Make sure to complete the first one 100% before moving on to the second one.

Now attach new logs from:

• GetRunKey
• ShowNew
• HJT

How are things working now?

 

Well your version of Spyware Doctor is not current. The current version is well into the 4.0 range and your installed version appears to be 3.5 according to your log. Thus you are really out of date with it. It is a good program but like all program it does not block, find or remove many of the current forms of malware. If they did, this forum would not exist. Since you have a paid version, you should uninstall Windows Defender to avoid conflicts and excessive use of system resoures.

We still have some more to cleanup from the infection and while we are at it we will fix some other miscellaneous non-malware issues. However you may not find some of what I list to delete since it appears you did not follow my directions in the order given. You seem to have attach ShowNew and GetRunKey logs from before running SmitFraudFix rather than after running it.


Uninstall the below old versions of software:
J2SE Runtime Environment 5.0 Update 2
J2SE Runtime Environment 5.0 Update 4
J2SE Runtime Environment 5.0 Update 6
J2SE Runtime Environment 5.0 Update 9
Java 2 Runtime Environment, SE v1.4.2_03
Java 2 Runtime Environment, SE v1.4.2_06
Perfect Codec 4.0 <--- this is malware! Part of what we were fixing!

Now locate and delete the below (if they still exist):
C:\Documents and Settings\All Users\Start Menu\Online Security Guide.url
C:\Documents and Settings\All Users\Desktop\Online Security Guide.url
C:\Program Files\NoAdware4 <--- the whole folder since this is not installed anymore
C:\Program Files\Perfect Codec <--- the whole folder. This is malware
C:\Program Files\VirusBursters <--- the whole folder. This is malware
c:\windows\STWSI <--- the whole folder. This is malware

Now attach a new log from ShowNew

 

Sorry about that! I was supposed to remove the J2SE Runtime Environment 5.0 Update 9 from the middle of that list. Yes! You need to reinstall update 9 which is the current version. You can also get it here: Sun Java Runtime Environment but it looks like you aleady have it based on your newfiles.txt log.

In my previous message I did tell you that you may not find some items since your logs were obtained in the wrong order.

 

Yes uninstall Windows Defender and keep Spyware Doctor but make sure you install the current program version along with updates.

 

You're welcome.

If you are not having any other malware problems, it is time to do our final steps:

1. If we used Pocket Killbox during your cleanup, do the below
   • Run Pocket Killbox and select File, Cleanup, Delete All Backups
2. If we used ComboFix you can delete the ComboFix.exe file and associated C:\combofix.txt log that was created.
3. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
4. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. You can delete the ShowNew.Zip and GetRunkey.Zip files and the files that you extracted from the ZIP files. You can also delete the C:\newfiles.txt and C:\runkeys.txt logs that were created
7. If you are running Windows XP or Windows ME, do the below:
   • go back to step 8 of the READ & RUN ME to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
8. After doing the above, you should work thru the below link:
   • How to Protect yourself from malware!